Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Matthews

Sun Prairie

Summary

Experienced professional with 8 years in customer service and administrative support. Managed 40+ weekly deliveries with a 4.8+ rating and 97% satisfaction rate. Skilled in personnel support operations, process improvement, and customer retention. Seeking opportunities in a dynamic customer-focused environment. Willing to relocate.

Overview

9
9
years of professional experience

Work History

Transporter/Delivery Driver

Independent Contractor
01.2020 - Current
  • Manages logistics for over 40 weekly deliveries, guaranteeing timely and accurate distribution to customers.
  • Maintaines exceptional customer service standards with ratings consistently at 4.8 or higher.
  • Applies a pickup and drop-off system that significantly improves customer retention.

Personnel Specialist

US Air Force Reserve
01.2016 - 01.2022
  • Oversaw administrative support functions, maintaining smooth personnel transitions and securing a 97% customer satisfaction rate via proficient communication practices
  • Guided service members on educational benefits to enhance career advancement.
  • Optimized in-processing protocols, leading to a 60% increase in efficiency of personnel actions.

Education

High School Diploma - General Studies

Bogan High School
Chicago, IL
06.2009

Skills

  • Customer Service
  • Data Entry Training
  • Adaptable
  • Attention To Detail

Timeline

Transporter/Delivery Driver

Independent Contractor
01.2020 - Current

Personnel Specialist

US Air Force Reserve
01.2016 - 01.2022

High School Diploma - General Studies

Bogan High School

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