Anthony Mauricio
Highland,CA
Summary
Experienced Manager proficient in directing workgroups and implementing effective strategies. Skilled in providing comprehensive training, setting ambitious goals, and actively seeking team feedback. Demonstrates exceptional interpersonal and communication skills, effectively communicating goals and vision for success. Known for problem-solving abilities, networking prowess, and building consensus among team members.
Overview
6
6
years of professional experience
Work History
General Manager
Jersey Mike's Subs
Fontana, CA
06.2022 - 09.2024
- General Manager Experience-2 Years
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Strengthened company's business by implementing new marketing plans.
Team Leader
Chick-fil-A
Redlands, CA
06.2019 - 06.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Member
Chick-fil-A
Redlands, CA
06.2018 - 12.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Communications
Cal State San Bernardino
San Bernardino, CA09.2018
Citrus Valley High School
Redlands, CA06.2017
Skills
- Continuous Professional Improvement
- Teamwork and Collaboration
- Evaluating Employee Work
- Coaching and Mentoring
- Worker Training
- Superior Work Ethic
- Overseeing Daily Activities
- Professional Relationships
Accomplishments
Voted Trainer of the Year in 2019
Top 10 S.S.S Increase Jersey Mikes 2023
Timeline
General Manager
Jersey Mike's Subs
06.2022 - 09.2024
Team Leader
Chick-fil-A
06.2019 - 06.2022
Team Member
Chick-fil-A
06.2018 - 12.2019
Communications
Cal State San Bernardino
Citrus Valley High School