Anthony Mcswain
Shelby,NC
Overview
21
21
years of professional experience
Work History
Shipping Lead
Walmart Distribution Center
09.2003 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Increased accuracy of shipments by conducting thorough inspections of outgoing packages.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Coordinated with other departments to resolve any discrepancies or issues related to shipping orders.
- Collaborated with team members to achieve daily loading goals and maintain high-quality standards.
- Enhanced shipping efficiency by accurately preparing and loading orders for shipment.
- Maintained clean work areas, promoting an organized and safe working environment for all employees.
- Loaded shipments according to weight distribution guidelines, maximizing space utilization within transport vehicles.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Processed required paperwork to expedite handling of shipped and received goods.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Receiving Associate
Walmart Distribution
09.2003 - Current
- Unloaded pallets and deliveries and organized products in warehouse.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Processed required paperwork to expedite handling of shipped and received goods.
Caselot
Wal-Mart Distribution Center
09.2003 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Crest Senior High
Shelby, NC05-1990
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Training assistance
- Creative problem solving
- Team supervision
- Team collaboration and leadership
Timeline
Shipping Lead
Walmart Distribution Center
09.2003 - Current
Receiving Associate
Walmart Distribution
09.2003 - Current
Caselot
Wal-Mart Distribution Center
09.2003 - Current
High School Diploma -
Crest Senior High