Kenneth (Trey) Doll
Claremore,OK
Summary
Enthusiastic personality willing to take on any task to help my organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping Lead
Summit ESP
09.2021 - Current
- Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
- Reduced shipping errors by regularly reviewing and updating inventory records.
- Increased customer satisfaction through timely shipment processing and proactive communication with clients.
- Streamlined shipping operations, improving team productivity and reducing overall costs.
- Coordinated cross-functional teams to ensure seamless order fulfillment and delivery processes.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
- Negotiated advantageous contracts with carriers, reducing transportation costs while maintaining high service levels.
- Conducted regular audits of shipping processes, identifying areas for improvement and implementing necessary changes.
- Expedited urgent orders to meet customer deadlines without compromising accuracy or quality standards.
- Established effective communication channels across departments, leading to smoother coordination of activities related to shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Sent booking requests to freight forwarders and generated bills of lading.
- Communicated between customers, suppliers and shipping companies to check on deliveries.
- Stayed up to date on freight and shipping practices and regulations.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Apprentice Electrician
Colburn Electric
05.2021 - 09.2021
- Increased job site safety by diligently adhering to OSHA standards and regulations during electrical installations.
- Improved project efficiency through effective communication with team members and supervisors regarding tasks and responsibilities.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
- Enhanced customer satisfaction by addressing and resolving electrical issues promptly and professionally.
- Ensured optimal performance of electrical equipment by conducting regular maintenance checks and repairs as needed.
- Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Supported timely project completions through effective time management skills, prioritizing tasks according to deadlines set forth by supervisors.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
- Ensured compliance with local building codes during wiring installations, fostering a commitment to safety and quality within the team.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Pulled wire through conduits and through holes in walls and floors.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Read and interpreted drawings to provide wiring layouts for new installations
Gutter Installer
R3 Construction
05.2020 - 05.2021
- Improved gutter system efficiency by accurately measuring, cutting, and installing materials.
- Enhanced client satisfaction by providing timely and high-quality gutter installation services.
- Increased project completion rates with diligent work ethic and attention to detail in gutter installations.
- Ensured proper water flow and drainage by routinely maintaining and repairing gutter systems.
- Collaborated effectively with team members for seamless gutter installation projects.
- Reduced company expenses by efficiently utilizing tools and materials during the installation process.
- Provided excellent customer service, addressing client concerns, and ensuring their complete satisfaction with the finished product.
- Prevented property damage from water leakage by ensuring accurate sealing of joints between gutter sections during installation.
- Enhanced curb appeal for clients'' homes with aesthetically pleasing and functional gutter designs tailored to individual preferences.
- Exceeded client expectations by customizing solutions based on specific needs regarding size, style, material type for gutters.
- Installed downspouts, elbows and materials in existing and new construction homes.
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Corrected improper drainage and ventilation problems.
Customer Service
Atwoods Ranch & Home
06.2019 - 02.2020
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
- Provided excellent customer service through communication and interpersonal skills.
- Provided friendly customer service at drop-off and pick-up counters.
- Provided superior customer service leadership by greeting and assisting customers.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Maintained high level of customer service through friendly and polite demeanor.
- Maintained excellent customer service and positive attitude.
Education
High School Diploma -
Chelsea High School
Chelsea, OK05.2021
Certification - Electrical
Northeast Technology Center - Pryor
Pryor, OK05.2021
Certification - Emergency Medical Technician
Tulsa Technology Center - Peoria
Tulsa, OK05.2023
Skills
Excellent people skills
Patient care
Communication
Working under stress
Multi tasking
Maintaining positive attitude
Certification
NREMT license
State of Oklahoma EMT license
IS-100.C certification
IS-700.B certification
Timeline
Shipping Lead
Summit ESP
09.2021 - Current
Apprentice Electrician
Colburn Electric
05.2021 - 09.2021
Gutter Installer
R3 Construction
05.2020 - 05.2021
Customer Service
Atwoods Ranch & Home
06.2019 - 02.2020
High School Diploma -
Chelsea High School
Certification - Electrical
Northeast Technology Center - Pryor
Certification - Emergency Medical Technician
Tulsa Technology Center - Peoria
NREMT license
State of Oklahoma EMT license
IS-100.C certification
IS-700.B certification
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