Anthony Miller
Erie,PA
Summary
Dynamic and compassionate professional with extensive experience at Barber National Institute, excelling in behavioral support and client advocacy. Proven ability to develop personalized care plans and mentor staff, enhancing client independence and well-being. Strong problem-solving skills and adaptability ensure compliance with regulations while fostering a positive environment for individuals with disabilities.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Direct Support Professional
Barber National Institute - Main Campus East Enterance
Erie, PA
10.2022 - Current
- Supervised daily operations, ensuring high-quality support for individuals with disabilities.
- Developed and implemented personalized care plans to enhance client well-being and independence.
- Trained and mentored junior staff on best practices in direct support services.
- Collaborated with healthcare professionals to coordinate comprehensive care efforts.
- Facilitated group activities promoting social interaction and skill development among clients.
- Ensured compliance with state regulations and organizational policies during service delivery.
- Oversaw daily operations at residential facilities while adhering to strict guidelines set forth by regulatory agencies to ensure compliance with industry standards.
- Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
Shift Leader
Sonic DriveIn
Erie
06.2019 - 01.2023
- Ensured compliance with health and safety regulations during shift operations.
- Monitored inventory levels, restocked supplies, and organized workstations for efficiency.
- Collaborated with management to maintain a positive team environment across shifts.
- Supported daily shift activities by coordinating tasks among team members effectively.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Dishwasher
Springhill Senior Living Community
Erie, PA
06.2022 - 10.2022
- Operated industrial dishwashing machines to ensure cleanliness and sanitation standards.
- Sorted and organized cookware, utensils, and dining ware for efficient workflow.
- Collaborated with kitchen staff to maintain a steady supply of clean dishes during peak hours.
- Implemented cleaning procedures that improved efficiency in dishwashing operations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Shift Leader
Taco Bell
Erie, PA
01.2022 - 04.2022
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new team members on operational procedures and customer engagement techniques.
- Managed inventory levels, reducing waste through improved stock management practices.
- Implemented quality control measures to maintain food safety standards and compliance.
- Resolved customer complaints promptly, enhancing overall guest experience and retention rates.
Education
High School Diploma -
Agora Cyber Charter
Erie, PASkills
Behavioral support
Client advocacy
Activity planning
Community integration
Problem-solving
Time management
Multitasking and organization
First aid and safety
Adaptability and flexibility
Verbal and written communication
Fast learner
Problem-solving abilities
Multitasking Abilities
Reliability
Supportive personality
Certification
CPR/AED
Timeline
Lead Direct Support Professional
Barber National Institute - Main Campus East Enterance
10.2022 - Current
Dishwasher
Springhill Senior Living Community
06.2022 - 10.2022
Shift Leader
Taco Bell
01.2022 - 04.2022
Shift Leader
Sonic DriveIn
06.2019 - 01.2023
High School Diploma -
Agora Cyber Charter