Anthony Miraglia
Canton
Summary
Adaptable technician with extensive experience in gaming and HVAC systems. Recognized for strong attention to detail and customer service skills. Committed to delivering optimal functionality and ensuring safety compliance in all technical operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Games Technician
Dave and Buster
Canton, OH
02.2022 - Current
- Diagnosed and resolved technical issues with gaming equipment to ensure optimal functionality.
- Conducted routine maintenance on over 150 arcade machines quarterly, enhancing performance and customer satisfaction.
- Trained new technicians on operational procedures and safety protocols, fostering a knowledgeable workforce.
- Troubleshot and repaired gaming machines to minimize downtime and enhance guest experience.
- Maintained inventory of parts and tools, ensuring availability for repairs and maintenance tasks.
HVAC Technician
Crown Heating Cooling, and Plumbing
Uniontown, OH
06.2021 - 12.2021
- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Installed heating and cooling equipment, following safety protocols and manufacturer specifications.
- Traveled to job sites for both scheduled and emergency appointments.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Installed heating, ventilation, and air conditioning equipment in residential and commercial properties.
Head Busser
A1 Japanese Steak House
Canton, OH
06.2018 - 03.2021
- Oversaw busser activities, focusing on optimizing table turnover rates and delivering exceptional guest experiences.
- Trained new staff on restaurant protocols and customer service standards.
- Ensured dining areas remained clean and organized, contributing to a positive dining experience.
- Assisted in inventory management, ensuring adequate supplies for daily operations.
Education
Trade School - HVAC
Fortis College
Akron, OH06-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- OSHA compliance
- Electrical repair
- Mechanical Knowledge
Accomplishments
- Opened multiple Dave and Busters stores
- Flown around the US to assist in fixing and building arcade machines
- Made home D&B store number 1 in game uptime company wide
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Electrical Cert
- Oil Heat Cert
- Pneumatics Cert
- Hydronics Cert
- EPA 608 Universal Cert
Languages
English
Native or Bilingual
Timeline
Senior Games Technician
Dave and Buster
02.2022 - Current
HVAC Technician
Crown Heating Cooling, and Plumbing
06.2021 - 12.2021
Head Busser
A1 Japanese Steak House
06.2018 - 03.2021
Trade School - HVAC
Fortis College