Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Timothy Fabregas

Birmingham,AL

Summary

Accomplished Senior Games Technician at Dave & Buster's, adept in technical troubleshooting and customer engagement. Enhanced equipment reliability through preventive maintenance, boosting uptime. Proven leader with strong attention to detail and effective multitasking abilities, consistently utilizing Ideal Playing Conditions(IPC) principles to deliver results in high-pressure environments. Skilled in training teams and optimizing operational efficiency. 20 Years of experience as a electronics technician in a variety of industries.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Games Technician

Dave & Buster's
03.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, troubleshooting techniques, and provided expert insight into repairs and maintenance, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment on roughly 175 games.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Performed inventory of WIN Circle stock once per Period and inventory of Amusements prize stock weekly.
  • Ordered parts thru D&B Depot and game vendors, communicating with parts suppliers to ensure accurate and prompt delivery of parts while staying within department repair budgets.
  • Updated management on repair statuses, parts delivery, and possible issues that might affect game downtime.

Security Site Supervisor

Dynamic Security Inc
05.2018 - 03.2023
  • Oversaw teams of 10-30 security officers, managing scheduling and performance evaluations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Removed unauthorized persons from facility grounds.
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.
  • Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
  • Maintained detailed logs of daily activities, providing accurate records for management review.
  • Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
  • Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
  • Enhanced site security by implementing surveillance systems and conducting regular patrols.
  • Collaborated with management to develop security policies and procedures.

Education

High School Diploma -

Christopher Columbus High School
Miami, FL

Skills

  • Strong attention to detail
  • Guest service
  • Guest engagement
  • Delivers results in high-pressure environments
  • Effective multitasking
  • Task prioritization
  • Strong verbal and written communication skills
  • Technical troubleshooting
  • Maintenance and repair
  • Preventive Maintenance
  • Documentation expertise
  • Office 365 proficiency

Affiliations

U.S. Navy Combat Veteran of 5 years in support of Operation Enduring Freedom and Operation Iraqi Freedom.

Certification

U.S. Navy Avionics Technician "A" School

CompTIA Network + Certified


Timeline

Senior Games Technician

Dave & Buster's
03.2023 - Current

Security Site Supervisor

Dynamic Security Inc
05.2018 - 03.2023

High School Diploma -

Christopher Columbus High School

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