Anthony Moccia
Newport,VT
Summary
Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.
Overview
23
23
years of professional experience
Work History
Inside Sales Manager
Poulin Building Materials
03.2021 - Current
- Increased sales revenue by implementing effective inside sales strategies and techniques.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Trained new inside sales representatives, resulting in improved team performance and increased sales results.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Enhanced overall team productivity by conducting regular performance reviews and setting clear expectations for each member.
- Conducted comprehensive competitor analysis to adapt selling techniques accordingly, ultimately gaining a competitive advantage in the market.
- Implemented data-driven reporting systems to track progress towards goals effectively, improving decision-making processes within the team.
- Implemented quarterly business reviews with major accounts to ensure continued satisfaction with products or services offered.
- Championed the adoption of new technologies within the department, leading to increased efficiency and enhanced communication among team members.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Senior Buyer
Poulin Building Materials
04.2016 - Current
- Achieved cost savings by implementing strategic sourcing and supplier negotiations.
- Improved procurement efficiency by streamlining processes and optimizing supply chain management.
- Enhanced supplier performance through regular evaluations and performance improvement plans.
- Developed strong relationships with suppliers, fostering collaboration and mutual growth.
- Reduced lead times by closely monitoring inventory levels and forecasting demand accurately.
- Managed a diverse portfolio of products, ensuring timely delivery and quality control.
- Identified new suppliers through market research, generating competitive bids for better pricing.
- Collaborated with cross-functional teams to identify opportunities for cost reduction and process improvement.
- Maintained up-to-date knowledge of industry trends, providing valuable insights to inform purchasing decisions.
- Negotiated favorable contracts with suppliers, securing optimal terms and pricing structures.
- Optimized inventory management practices, reducing excess stock and minimizing carrying costs.
- Spearheaded efforts to ensure compliance with regulatory requirements and internal policies within the purchasing department.
- Participated in continuous improvement initiatives, contributing ideas for more effective procurement processes.
- Leveraged data-driven insights to make informed purchasing decisions that positively impacted the bottom line.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
- Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
- Documented purchasing information in Catylst to maintain detailed and accurate records.
- Represented company at national and regional trade shows.
- Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Developed and improved account relationships.
- Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
Account Sales Representative
Green Mountain Electric Supply
01.2014 - 04.2016
- Maximized sales revenue by identifying and pursuing new business opportunities.
- Built strong relationships with clients through exceptional customer service and regular followups.
- Developed targeted account strategies to achieve company sales goals and objectives.
- Collaborated closely with marketing team to create effective promotional materials for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Maintained current knowledge of evolving changes in marketplace.
Territory Account Manager
Louis Garneau USA
06.2011 - 01.2014
- Expanded client base by identifying and targeting prospective customers within the assigned territory.
- Achieved sales quotas consistently through strategic planning and effective customer relationship management.
- Implemented account management strategies for increased customer satisfaction and loyalty.
- Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
- Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
- Organized regular meetings with existing clients to address their needs and identify upselling opportunities.
- Provided training sessions for new team members on account management techniques, leading to a more efficient workforce.
- Analyzed competitors'' offerings and devised targeted marketing campaigns to attract potential customers.
- Delivered engaging presentations demonstrating product features and benefits that resonate with clients'' unique requirements.
- Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
- Tracked sales performance metrics regularly, adjusting strategies as necessary to meet or exceed targets.
- Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
- Monitored expenses and time usage to maximize effectiveness.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and monitored sales representative goals and performance to drive territory goals.
- Attended trade shows and industry events to promote company products and services.
- Built relationships with customers and community to promote long term business growth.
Inside Sales Representative
Louis Garneau USA
08.2006 - 06.2011
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Collaborated with marketing team to develop targeted promotional campaigns that drove increased engagement from prospective customers.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
- Achieved or exceeded company-defined sales quotas.
Store Manager
The Great Outdoors Of Vermont
02.2001 - 08.2006
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Education
Bachelor of Science - Exercise Science
Lyndon State College
Lyndonville, VT04.2006
Skills
- Account Management
- Product Branding
- Territory Management
- Sales Forecasting
- Revenue Forecasting
- Account Acquisition
- Profit Management
- Client Support
Timeline
Inside Sales Manager
Poulin Building Materials
03.2021 - Current
Senior Buyer
Poulin Building Materials
04.2016 - Current
Account Sales Representative
Green Mountain Electric Supply
01.2014 - 04.2016
Territory Account Manager
Louis Garneau USA
06.2011 - 01.2014
Inside Sales Representative
Louis Garneau USA
08.2006 - 06.2011
Store Manager
The Great Outdoors Of Vermont
02.2001 - 08.2006
Bachelor of Science - Exercise Science
Lyndon State College
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