Looking to obtain a position within a company that would apply and further analytical, communication, leadership, and research skills while furthering the interests of the company. Accomplished Manager offering over 10 years in boosting performance momentum and exceeding company quotas.
Overview
11
11
years of professional experience
Work History
Retail Sales Key Holder
Verizon Wireless Corporation
1275 Us 380. Frisco, Tx 75033
01.2025 - Current
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Trained and supervised new employees to apply best practices in customer service and store operations.
Mentored new sales associates to contribute to store's positive culture.
Retail Store Sales Manager
AT&T Mobility
McKinney, TX
02.2019 - 10.2024
Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
Analyzed sales data to identify patterns in consumer behavior and adjust merchandise assortments accordingly for maximum profitability.
Increased overall store sales by implementing effective merchandising strategies and leveraging customer insights.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Built relationships with customers and community to establish long-term business growth.
Lead Retail Consultant
Sprint Wireless
Garland, Texas
04.2014 - 02.2019
Monitoring/Tracking specific sales goals daily to achieve monthly quota
Managing planogram weekly and supervising the accuracy of the work by other associate
Assisted with Inventory counts bi-weekly with the rest of the management team
Travel to other stores in the district when necessary to help promote sales.