Anthony Nieves Lopategui
Orlando
Summary
Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector and food industry. Committed to providing consistently high level of customer service and hospitality while being a versatile team member.
Overview
9
9
years of professional experience
Work History
Server /Assistant Food Runner
Chili's Bar and Grill
St. Cloud, FL
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Emilio's Italian Pizzeria & Ristorante
Orlando, FL
02.2022 - 06.2023
- Greeted and accommodated guests, building positive experience from first interaction.
- Managed multiple tasks simultaneously while maintaining high levels of accuracy.
- Supported team efforts by helping out where needed when busy periods arose.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Delivery Driver
Emilio's Italian Pizzeria & Ristorante
Orlando, FL
09.2019 - 02.2022
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Identified problems that may arise during routes and took appropriate corrective action when necessary.
Sales Associate
Tommy Hilfiger
Orlando, FL
10.2017 - 01.2018
- Collaborated with team members to maintain store presentations and merchandising standards.
- Assisted customers with product selection to ensure customer satisfaction.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Guided customers through product selections, enhancing overall shopping experience and satisfaction.
Education
High School Diploma -
St. Cloud High School
St. Cloud, FL05-2019
Skills
- Multitasking Strengths
- Cash Register Operation
- Customer Service/Excellent People Skills
- Sales Expertise
- Hospitality and Accommodation
- Teamwork and Collaboration
- Adapt to Diverse Groups
- Social Perceptiveness
- Strong Work Ethic & Eager to Learn/Grow
- High Volume Dining
- Food Safety Practices
Timeline
Server /Assistant Food Runner
Chili's Bar and Grill
08.2024 - Current
Server
Emilio's Italian Pizzeria & Ristorante
02.2022 - 06.2023
Delivery Driver
Emilio's Italian Pizzeria & Ristorante
09.2019 - 02.2022
Sales Associate
Tommy Hilfiger
10.2017 - 01.2018
High School Diploma -
St. Cloud High School