Anthony Page
Wenatchee,WA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Certified Medical Assistant
Confluence Health – Internal Medicine
Wenatchee, WA
04.2021 - 03.2026
- Directed scheduling, patient record management, and insurance processing to enhance operational efficiency across three doctors' practices.
- Guided new medical assistants and staff through training and onboarding to ensure seamless integration into the team.
- Executed essential patient care tasks, encompassing vital signs evaluation, blood draws, EKG procedures, wound treatment, and accurate medication administration.
- Maintained strict adherence to HIPAA regulations in the handling of confidential patient data.
- Utilized EMR systems and Microsoft Office Suite to maintain accurate documentation and facilitate effective communication.
- Assisted in patient intake, ensuring accurate documentation and data entry.
- Managed appointment scheduling, optimizing clinic flow and reducing wait times.
- Collaborated with multidisciplinary teams to streamline patient care processes and enhance outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Trained new staff on office procedures, enhancing overall team efficiency and service quality.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Supervisor & Lead Cashier
EZ's Burgers Deluxe
Wenatchee, WA
09.2017 - 04.2021
- Oversaw team performance to ensure efficient workflows and exceptional service standards.
- Oversaw opening and closing operations, including meticulous cash management and preparation of daily financial reports.
- Facilitated training sessions for new employees on food preparation safety protocols and customer service standards.
- Maintained cleanliness and enforced compliance with health and safety regulations.
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored team members on best practices for food safety and customer service.
- Monitored employee performance, providing feedback to enhance productivity and morale.
- Resolved customer complaints promptly, fostering a positive dining experience for patrons.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Laborer
McDougall & Sons Inc. | LLC Labor Co.
Wenatchee, WA
07.2017 - 09.2017
- Inspected and packaged high-volume fruit shipments for quality assurance.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Worked in physically demanding roles, maintaining efficiency in fast-paced environments.
- Communicated effectively with a multilingual team to complete tasks.
Sandwich Artist
Subway
Wenatchee, WA
07.2016 - 06.2017
- Coordinated food order preparation and cooking processes while balancing multiple responsibilities.
- Monitored and maintained cleanliness protocols, providing professional responses to customer inquiries to foster a welcoming environment.
- Addressed customer complaints and facilitated a positive dining experience.
- Managed cash handling and inventory control to ensure accurate financial reporting.
- Monitored food preparation processes and served items, maintaining high standards of health and safety.
- Managed operation of kitchen equipment to optimize service efficiency.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Food Service Worker
Dairy Queen
East Wenatchee, WA
04.2015 - 07.2015
- Prepared and cooked food orders while managing multiple tasks simultaneously.
- Maintained high cleanliness standards and handled customer inquiries professionally.
- Resolved customer complaints and ensured a positive dining experience.
- Entrusted with handling cash transactions and inventory management.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree - General Studies
Wenatchee Valley College
Wenatchee, WA01.2028
Medical Assistant - Health And Wellness
Charter College
Wenatchee, WA04.2021
High School Diploma -
Wenatchee High School
Wenatchee, WA06.2017
Skills
- Clinical and administrative support
- Proficient in managing fast-paced workflows
- Scheduling efficiency
- Healthcare documentation accuracy
- Effective conflict resolution
- Proficient in task management
- Basic emergency life support
- Verbal and written communication
- Professional telephone communication
- Customer service
- Hands-on patient support
- Flexible problem solver
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Responded to over 50 customer inquiries each day.
- Achieved Dr.Clark award for exceptional patient care and compassion
Certification
- CPR & First Aid Certified
- HIPAA & OSHA Compliance
- Phlebotomy & EKG Training
Languages
English
Timeline
Certified Medical Assistant
Confluence Health – Internal Medicine
04.2021 - 03.2026
Supervisor & Lead Cashier
EZ's Burgers Deluxe
09.2017 - 04.2021
Laborer
McDougall & Sons Inc. | LLC Labor Co.
07.2017 - 09.2017
Sandwich Artist
Subway
07.2016 - 06.2017
Food Service Worker
Dairy Queen
04.2015 - 07.2015
No Degree - General Studies
Wenatchee Valley College
Medical Assistant - Health And Wellness
Charter College
High School Diploma -
Wenatchee High School