Anthony Pantoja
Los Angeles,CA
Summary
Personable and dedicated with strong foundation in mechanical principles and knack for problem-solving. Possesses solid understanding of assembly techniques and precision tooling, specializing in mechanical systems and component integration. Committed to driving efficiency and ensuring high-quality results in mechanical assembly projects. Calm and composed in stressful situations with a successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Detail- oriented approach to resolving CRM issues.
Overview
3
3
years of professional experience
Work History
Tree Lot Associate
Home Depot
12.2021 - 12.2021
- Managed returns for customers
- Quickly resolved customers questions or issues with compassionate and empathetic approach
- Gave insight on diverse types of christmas trees
- Carry Christmas Tree to cutting area
- Cut the stump and package it in a fish net
- write down customer with their name written on the bottom of the tree upon fulfilling the transaction
- Assisted team members with loading and unloading merchandise for efficient customer service.
Authorized Retailer
Metro by T-Mobile
01.2022 - 03.2022
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- To greet and offer help to customers on what they would need help for throughout the day and Answer questions regarding deals, offers, plans, cases etc
- Transfer phone lines to another account; import phone lines from the previous carrier
- Organize inventory such as phone cases, phones, speakers, charging cables, earphones, headphones, and mail
- Mop the wood floor, clean counters, cabinets and accessories with a clean cloth, as well as the windows
Maintenance
The Greek Theater
06.2022 - 09.2022
- Great communication between co workers and collaborated with an array of employees
- Detail oriented while performing duties which included taking care of customers and organizing supplies
- Was able to work under intense holiday rushes
- Prep items going to be used for the day ahead, refuel leaf blower with oil mixed gasoline, cloths for windows, railings, and mirrors, squeeze mop and bucket set with mop pads for floor cleaning
- Replacing trash can bags of food and debris in office rooms, lunch rooms, and catering rooms
- Poly Fiber duster for cleaning spider webs
- Use special chemicals for windows, toilets, urinals, and floor cleaning, cleaning dressing rooms, catering rooms, office rooms, backstage, wooden decks
- Rake off dead leaves off dirt, off synthetic grass
- Wipe down tables tops, chairs, light posts, railings, and cabinets with clean cloths
- Leaf blow debris up in a pile and then pick up with trash picker upper
Sales Associate
Crypto Arena
12.2022 - 12.2022
- Packaged clothing was hung for display/sale
- Answer customer’s questions that may arise
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Picker/Packer
FN Logistics Inc.
12.2022 - 02.2023
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Keeps products separated, organized and in good rotation
- Monitors product quality frequently, reporting problems to mitigate safety issues
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
Mobile Assembly/ Production Associate
Virco
05.2023 - 11.2023
- Assemble Cabinets, Chairs, Desks, Tables
- Assemble a certain amount of product by deadline per day
- Repair or replace defective material
- Package chairs, convertible benches, and lunch tables in proper shipping material
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Label all shipping boxes to help forklift drivers know where to place the merchandise
- Use a variety of air powered and battery powered tools to complete deadlines
Expediter
Ace Clearwater
01.2024 - 10.2024
- Relocate materials such as Titanium, Aluminum, Aluminum Brass, Stainless Steel, and Steel
- Acquired pallets, cardboard boxes of various sizes as a form to move the items to their next operation or out the job site
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- During downtime other duties were done such as reorganizing the pallet yard, help out my coworker on cleaning the parts with acetone before placed in special chemicals to clean the parts from grease, dirt or grime
- Complete, sign and submit work orders with desktop
Assembly
Bodycote
10.2024 - 10.2024
- Sign off work orders with given instructions on Temp & Alloy material to apply
- Maintain workplace clean and organized
- Apply alloy with special syringe pump and different tips for precise application onto part
- Improved assembly efficiency by implementing lean manufacturing techniques.
- Enhanced assembly line efficiency by implementing lean manufacturing principles and reducing waste.
Education
High School Diploma -
John C. Fremont Senior High School
01.2021
Skills
- Time management
- Problems Resolution
- High- energy attitude
- Quick learner
- Microsoft Office expertise
- Ability to work under strict deadlines
- Capable of working with a diverse multifaceted group
- Strong organizational skills
- Assembly understanding
- Improving Customer Service
- Building Customer loyalty
- Flexibility
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assembly
Bodycote
10.2024 - 10.2024
Expediter
Ace Clearwater
01.2024 - 10.2024
Mobile Assembly/ Production Associate
Virco
05.2023 - 11.2023
Sales Associate
Crypto Arena
12.2022 - 12.2022
Picker/Packer
FN Logistics Inc.
12.2022 - 02.2023
Maintenance
The Greek Theater
06.2022 - 09.2022
Authorized Retailer
Metro by T-Mobile
01.2022 - 03.2022
Tree Lot Associate
Home Depot
12.2021 - 12.2021
High School Diploma -
John C. Fremont Senior High School