Anthony Patterson
Technology/Warehouse/Retail
King,NC
Summary
Dynamic and detail-oriented professional with extensive experience in the majority of operations in Retail Salesfloor and Production Warehouse environments. Skilled in utilizing technology and equipment for inventory control, stocking management, order fulfillment, and organization. Excellent people and communication skills, and adept at training new associates. Works well as a team player or a leader to ensure a collaborative and productive work environment.
Overview
28
28
years of professional experience
Work History
Stocking Associate
Walmart
King, NC
03.2024 - 12.2025
- Performed inventory control, such as counting, printing labels and barcodes, and stocking merchandise.
- Utilized technology tools such as handheld scanners for efficient inventory management and order picking.
- Build new area layouts and fix current layouts to match planogram images and instructions.
- Trained new associates on stocking/store procedures and safety protocols.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Answered queries and concerns and assisted customers with product selections.
Material Handler/Equipment Operator
WorkForce Unlimited
Winston-Salem, NC
10.2023 - 02.2024
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Performed cycle counts and inventory control to accurately track product levels.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
Material Handler/Equipment Operator
Debbie's Staffing
Winston-Salem, NC
07.2021 - 10.2023
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Attached identifying tags to containers to mark with identifying shipping information.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking and distribution of merchandise.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Unpacked and repacked items in different quantities and configurations for shipment.
Computer Technician
Self Employed Services
Winston-Salem, NC
01.1998 - 07.2021
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Tested and installed motherboards, processors, graphics cards and most other hardware on desktops, laptops, and other various end-user devices.
- Diagnosed, upgraded and repaired PCs and peripheral devices, networks, tablets, mobile devices and most other electronics.
- Used diagnostic tools to identify hardware/software failures and replace/repair non-functional components.
- Recovered critical information from data back ups or damaged hardware.
- Recommended new and replacement hardware and software purchases.
- Established, repaired and optimized networks by installing wiring, cabling and upgraded devices.
- Set up and maintained user accounts and client access.
- Provided remote support services for clients experiencing technical difficulties and delivered services to customer locations within specific timeframes.
- Assisted customers with technical support inquiries in clear terms to non-technical individuals to promote better understanding.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Consumer Electronics Technician
Self Employed Services
King, NC
01.1998 - 07.2021
- Successfully repaired various consumer electronics, including smartphones, tablets, gaming consoles, and home audio systems.
- Maintained a high level of technical knowledge, keeping up-to-date with industry advancements and new products.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Provided exceptional customer service by explaining technical issues in understandable terms and offering tailored advice on device care.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Served as a reliable resource for colleagues seeking technical guidance or assistance with challenging repairs.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Quality Assurance Analyst/Machine Operator
Debbie's Staffing
King, NC
07.2018 - 03.2020
- Provided valuable input during product development stages, ensuring seamless integration between design specifications and QA requirements.
- Collaborated with production staff to establish and meet quality standards
- Communicated with production team members about quality issues.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Aided in reducing material waste by identifying recurring issues early on in the production cycle.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Sampled products to verify compliance with standards
- Completed precise measurements using special tools.
- Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
- Recorded inspection and test results on data sheets.
- Utilized quality control software to track and analyze product data.
- Examined events in application log management and monitoring tool to identify root causes for failures.
- Learned and adapted quickly to new technology and software applications.
Sales Associate/Commercial Assistant
AutoZone
Richfield, NC
12.2016 - 01.2018
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Delivered parts and services to customer locations within specific timeframes.
- Diagnosed, repaired, replaced, and installed parts and components as needed by customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Unloaded trucks, restocked merchandise, clearly labeling items, and arranged/rotated to maintain product availability and store appearance.
- Ensured accurate inventory control by conducting regular stock checks and updating records accordingly.
- Managed standard cash register operations, including returns, exchanges and refunds in accordance with store policy.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
No Degree - Computer And Information Sciences
Forsyth Technical Community College
Winston-salem, NC06.2015
No Degree - Computer Installation And Repair Technology
Forsyth Technical Community College
Winston-salem, NC06.2015
GED -
Forsyth Technical Community College
Winston-salem, NC01.1999
Skills
- Machine/Computer Monitoring and Operating
- Hardware and Software Installation and Management
- Quality Assessment and Assurance
- Customer Service and Technical Support
- Data Entry, Logistics, and Testing
- Forklift and Other Equipment Experience
- Warehouse Operations
- Loading and unloading
- Computerized inventory and ordering systems
- Order fulfillment and Inventory Management
- Proficient with planograms and schematics
- Experienced with Shelving and Display installations
- Knowledgeable of most industry standard equipment and electronic devices
- Familiar with most forms of RFID, UPC, and other scanning procedures
Affiliations
- British American Tobacco
- RJ Reynolds Tobacco
- Auto-Zone
- Walmart
- Workforce Unlimited
- Debbies Staffing
Additional Information
5 years contractor work experience with British American/RJR Tobacco Companies.
15+ years Production/Manufacturing Warehouse Experience.
15+ years Retail and Customer Service Experience.
A Lifetime of Hands-on Experience with most forms of electronic and computer equipment providing Technical Support, Repairs, and other related jobs for small businesses, family, and friends, for over 35 years.
Timeline
Stocking Associate
Walmart
03.2024 - 12.2025
Material Handler/Equipment Operator
WorkForce Unlimited
10.2023 - 02.2024
Material Handler/Equipment Operator
Debbie's Staffing
07.2021 - 10.2023
Quality Assurance Analyst/Machine Operator
Debbie's Staffing
07.2018 - 03.2020
Sales Associate/Commercial Assistant
AutoZone
12.2016 - 01.2018
Computer Technician
Self Employed Services
01.1998 - 07.2021
Consumer Electronics Technician
Self Employed Services
01.1998 - 07.2021
No Degree - Computer And Information Sciences
Forsyth Technical Community College
No Degree - Computer Installation And Repair Technology
Forsyth Technical Community College
GED -
Forsyth Technical Community College