Highly motivated, results-driven individual with dynamic experience in office operations, facility and property management, and customer service. Responsible professional willing to go extra mile to achieve operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Intern
Cedar One Property Management
06.2022 - 07.2023
Managed all front desk duties including: answering telephone calls, accepting payments, contacting prospective tenants, and scheduling appointments.
Processed leases and move-out paperwork, as well as oversight of utility management.
Implemented a new renters insurance program by working closely with policyholders and insurance agencies, doubling participation rates.
Completed office projects in a timely manner, including property insurance management, filing, market rent analysis, and fostering continuous improvement.
Collaborated with maintenance manager to communicate issues and resolutions in rental units.
Custodian /Warehouse Assistant
Franciscan University Of Steubenville
05.2020 - 06.2022
Performed general cleaning of student dormitories, academic buildings, and campus dining hall.
Utilized time-management skills to complete efficient turnover of rooms for seasonal events.
Responsible for weekly supplies requisition and delivery to all campus buildings.
Optimized inventory management of supplies by analyzing demand, logging item quantities, and establishing reorder points.
Strictly adhered to safety standards while using cleaning agents and heavy machinery; immediately reported adverse conditions to corresponding department.
Education
MBA - Business Administration
Franciscan University of Steubenville
Steubenville, OH
12.2023
Bachelor of Science - Business Management
Franciscan University of Steubenville
Steubenville, OH
05.2022
Skills
Customer Service
Front Office Operations
Property Management
PMS & Microsoft Office
Facility Operations
Stock Control
Multitasking
Attention to Detail
Phone Etiquette
Certification
Hubspot Inbound Marketing
volunteer experience
Main Street Dance Company - Activities include planning, preparing, and execution of ticket sales, concessions, and 50/50 raffle. Collaborate with the team to identify and remove bottlenecks and improve efficiencies while maximizing revenue.
Family Recovery Center - Summer counselor for a team-building youth camp.
Timeline
Front Office Intern
Cedar One Property Management
06.2022 - 07.2023
Custodian /Warehouse Assistant
Franciscan University Of Steubenville
05.2020 - 06.2022
MBA - Business Administration
Franciscan University of Steubenville
Bachelor of Science - Business Management
Franciscan University of Steubenville
Hubspot Inbound Marketing
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