Frank Gallagher
Somers
Summary
Dynamic professional with experience at the University of Delaware, excelling in sports analytics and customer service. Proven ability to enhance fan engagement through organized events and effective communication. Proficient in RStudio and Tableau, leveraging data analysis to drive results and improve operational efficiency in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Front Office Intern
Westchester Soccer Club
Rye
06.2025 - Current
- Coordinated front office operations and addressed customer inquiries to enhance service efficiency.
- Engaged with prospective buyers to provide information on ticket plans and bundles, improving customer understanding.
- Supported gameday operations, enhancing fan experiences and facilitating box office transactions.
Football Operations Assistant
University Of Delaware
Newark
06.2024 - 05.2026
- Coordinated game day operations by setting up equipment and facilities, ensuring seamless event execution.
- Facilitated smooth practice operations to ensure team readiness.
- Managed food and travel arrangements for the team, facilitating smooth logistics for away games.
- Planned and executed promotional events to boost fan engagement and increase attendance.
Lifeguard/Pool Manager
Heritage Management
Somers
06.2020 - 08.2025
- Monitored swimming activities to enhance safety for all participants.
- Enforced facility rules to uphold order and ensure safety.
- Conducted regular equipment checks and maintained cleanliness to promote a safe swimming environment.
Fitness Manager
University of Delaware Recreation Center
Newark
09.2022 - 05.2024
- Enforced gym rules and policies to maintain a safe workout environment.
- Ensured safety for patrons by providing assistance and addressing their needs.
Equipment Manager
University of Delaware Football
Newark
09.2022 - 05.2024
- Help players with equipment needs and any needs during practice or a game.
- Set up and clean up practice for the team.
- Assisted coaches with equipment and logistical support.
Busboy/Food Runner
Burger Barn
Somers
01.2019 - 12.2020
- Worked three times a week, bringing food to tables, helping customers, and prepping food in the kitchen, at a busy local restaurant.
Camp Counselor/CIT
Somers Town Camp
Somers
06.2018 - 06.2020
- Worked as camp counselor during summer of 2019 and as CIT summer of 2018.
- Led activities for a group of 18 fourth and fifth graders, helping them flourish in sports, including baseball, football and basketball.
- Trained and supervised CITs.
Education
Master of Science - Hospitality in Sport Business Analytics
University of Delaware
Newark, DE08-2026
Class of 2021 - Sport Management Major, Business Analytics Minor
Somers High School
Somers, NY05-2025
Bachelor of Science - Sports Management
University of Delaware
Newark, DE05-2025
Skills
- Customer service
- Data analysis
- Sports analytics
- Proficient in Microsoft Apps
- Proficient in RStudio, SQL, Tableau
- Team collaboration
Extracurricular Activities
Vice President of Programming, Beta Theta Pi – Theta Alpha Chapter, Newark, DE, 11/2022, 11/2023, Built and maintained relationships with RSO’s, Greek life organizations and religious groups., Ensure all brothers receive and maintain ten service hours per semester., Plan and manage all of the chapters intramural sport teams., Organize all community service and philanthropy events for the chapter.
Member, Leo Club, Somers, NY, 09/2017, 06/2021, Volunteer for various community and school events, including the annual Polar Plunge and the Halloween Trail of Terror at the town park., Raised $170 during junior year to support the Special Olympics.
Technology Help Volunteer, Somers Community, Somers, NY, 01/2019, 04/2021, Help senior community members solve technology issues with their personal devices at periodic Technology Help Days.
Timeline
Front Office Intern
Westchester Soccer Club
06.2025 - Current
Football Operations Assistant
University Of Delaware
06.2024 - 05.2026
Fitness Manager
University of Delaware Recreation Center
09.2022 - 05.2024
Equipment Manager
University of Delaware Football
09.2022 - 05.2024
Lifeguard/Pool Manager
Heritage Management
06.2020 - 08.2025
Busboy/Food Runner
Burger Barn
01.2019 - 12.2020
Camp Counselor/CIT
Somers Town Camp
06.2018 - 06.2020
Master of Science - Hospitality in Sport Business Analytics
University of Delaware
Class of 2021 - Sport Management Major, Business Analytics Minor
Somers High School
Bachelor of Science - Sports Management
University of Delaware