Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Pearl

Irving,TX

Summary

Seasoned Quality Assurance Specialist with a proven track record at FreedomPark Valet Parking, enhancing operational efficiency and customer satisfaction. Expert in quality assurance and adept in effective communication, I significantly improved service standards. Skilled in both meticulous organization and fostering positive customer interactions, my diverse experience spans maintenance, caregiving, and technical operations.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Quality Assurance Specialist

FreedomPark Valet Parking
Irving, TX
04.2022 - Current
  • Monitored production operations for conformance to established quality standards.
  • Monitored parking area for safety, security and general customer concerns.
  • Followed company policies related to guest satisfaction standards and procedures.
  • Attended staff meetings as required by management.
  • Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
  • Communicated with customers and company personnel, utilizing active listening, and interpersonal skills.

Dungarvin

Agency Companion
Oklahoma City, OK
01.2013 - 05.2021
  • As an agency companion I provide residential relief and habilitation services to an individual with developmental disabilities.
  • Providing foster care is a specialized service providing a safe home and intensive support to children or adults with traditional, special and or complex needs.
  • The type of support varies depending upon the needs of the individual and family.
  • I may also be required to administer medications and transporting the client to and from appointments.
  • Advocating for the clients and what's in the clients best interest.

Saw Operator

MD Productions
Oklahoma City, OK
09.2019 - 05.2020
  • Identified stock imperfections, assigned grades and noted production concerns based on daily inspections.
  • Scribed reference lines on materials as guide for sawing operations.
  • Set controls to adjust speed, feed rate, and blade tensions.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
  • Completed special cuts, including groves and bevels, to produce desired looks.

IRT Management, Maintenance Tech & Groundskeeper
Oklahoma City, OK
03.2014 - 08.2018
  • I was responsible for the maintenance and repairs of single buildings or group of buildings.
  • Responsible for meticulous upkeep of grounds, amenities, building's exteriors and leasing office.
  • I assist in the preparation of preparing units for new tenants to move in.
  • Assist in the trouble shoot/ repair of mechanical and electrical problems.
  • Report any maintenance concerns for repairs on available apartments or common areas.
  • Performs routine and extensive maintenance on apartments in the complex and assisting with any other duties the supervisor assigns.

Renaissance Management Group, Agency Companion
Oklahoma City, OK
02.2000 - 01.2013
  • As an agency companion I provide residential relief and habilitation services to an individual with developmental disabilities.
  • Providing foster care is a specialized service providing a safe home and intensive support to children or adults with traditional, special and or complex needs.
  • The type of support varies depending upon the needs of the individual and family.
  • I worked with this company until they closed and I was transitioned over to work as an agency companion for Dungarvin.

Education

No Degree - Criminal Science

Southern New Hampshire University
Hooksett, NH

Skills

  • Adaptable
  • Accurate and efficient
  • Attention to detail
  • Effective communication
  • Quality assurance
  • Customer service
  • Efficiently Organized

Certification

  • EPA Certified: Type 2
  • MAT Certified

Timeline

Quality Assurance Specialist

FreedomPark Valet Parking
04.2022 - Current

Saw Operator

MD Productions
09.2019 - 05.2020

IRT Management, Maintenance Tech & Groundskeeper
03.2014 - 08.2018

Dungarvin

Agency Companion
01.2013 - 05.2021

Renaissance Management Group, Agency Companion
02.2000 - 01.2013

No Degree - Criminal Science

Southern New Hampshire University

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Anthony Pearl