ANTHONY PECORARO Jr
North Tonawanda,USA
Summary
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Efficient and detail-oriented, from Network to Unified Communications, with 15+ years of experience in IT and network management. Proven expertise in managerial roles, Cisco configurations, incident response, and system administration, with a strong focus on optimizing various systems. Skilled in managing complex hardware and software environments, enhancing IT security, and leading teams to achieve operational excellence. Holds multiple certifications from Microsoft, Cisco, and CompTIA. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Unified Communications Engineer II
Catholic Health System-Buffalo, NY
Buffalo, NY
02.2025 - Current
- Cisco Certifications, CUCM Management from 11th gen to Present, Managing VGA systems, SIP Trunk, Cube Maintainer, Incident Response, Hardware and Software Configurations, UCCX scripting, Attendant Console Management, Phybridge Custom Analog Configuration, Assets Management, RTMT, TFTPG64, Finesse, Unity configurations, Webex Contact Centers and Control Hub configurations and management.
USA Service Manager Image Monitoring
USA-Buffalo, NY
Buffalo, NY
12.2021 - 05.2025
- Hardware and Software Management, Data & Assets Management, IT Security, DICOM / HL7 SOP’s, System Administration, Command Prompt GP implementation, Windows PowerShell, Cisco Configurations and Tools, Wireshark, Threat Assessments and Incident Response, Client Data Encryption, CCNA, RDP applications. Budgeting for Service Dept, Scheduling Management, Virtual Desktops
Network Analyst I
Catholic Health
03.2020 - 02.2025
- Network Analyst; Computer Imaging and Deployment, PC/Laptop Maintenance, Command Prompt, PowerShell, Switch Configuration, Network Tools, Incident Response, Zebra utilities, CCNA, RDP, MS Access Compliance, User Access
Mobile Customer Support Analyst
Catholic Health - Buffalo, NY
Buffalo, NY
05.2019 - 03.2020
- Wheelie support, first line support to the clinical and non-clinical staff. Computer imaging Zebra application, Nuance Dragon, Site Support, Putty, Wireshark, Cable Management, Mobile device management, Mobile Workstation integration and Repair.
Service Technician
ComDoc, A Xerox Company - Cheektowaga, NY
Cheektowaga, NY
04.2017 - 05.2019
- Service Technician on Printers, Multi-Function Devices, network configurations software.
Security Specialist
Various
Buffalo, NY
04.2005 - 04.2017
- Both armed and unarmed supervisory roles, from Sergeant to Lieutenant to Site Captain, ensure guards, as well as patron/client safety, customer service, log keeping, staff evaluations and audits, reviewing payroll, staff management, and emergency evaluation SOPs.
- Developed and implemented security policies and procedures for staff training.
- Monitored security systems to ensure safety and compliance across facilities.
- Conducted regular inspections of premises and equipment for potential security risks.
- Maintained accurate records of incidents, investigations, and safety audits.
- Trained employees on best practices for personal safety and emergency protocols.
- Responded swiftly to alarms and incidents to maintain a secure environment.
- Collaborated with team members to assess vulnerabilities in security operations.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Ran routine security checks, suggesting improvements as necessary.
- Assisted law enforcement with facility investigations and critical event responses.
- Communicated security policies to staff members and performed security training.
- Performed security clearance processing for company employees.
Education
Certificate of Completion - Casino Machine Repair and Technology
Erie Community College
Orchard Park, NY05.2012
Associate - Computer Repair Technology
Erie Community College
Orchard Park, NY05.2012
High School Diploma -
Lockport Senior High School
Lockport, NY06.2003
Skills
- Mechanical knowledge
- Azure
- C (10 years)
- vmware
- Database administration
- Construction
- Good Clinical Practice
- Mobile device management
- Maintenance
- Software implementation
- Visio
- Network administration (three years)
- Customer service
- Network support (five years)
- VoIP
- Microsoft Project
- Computer networking
- Supervising experience
- PostgreSQL
- Financial management
- System administration
- Renovation
- IP networking (three years)
- VPN
- Writing skills (10 years)
- Cybersecurity
- DHCP
- Java (three years)
- encryption
- Time management
- Analytics
- Operating Systems
- Network Firewalls
- Microsoft Office Suites
- Network Security
- SOAP
- Multi-line phone systems
- Information Security (5 years)
- ITIL
- LAN
- Windows (7 years)
- SQL
- Sales
- Budgeting
- Scrum
- Software troubleshooting
- Active Directory
- System administration
- Scripting
- Network engineering
- Technical project management
- IT support (10 years)
- Jira(3 years)
- Manufacturing
- EDI
- Help desk
- IaaS
- Network support
- TypeScript (three years)
- Project management methodology
- PowerShell
- JavaScript
- Distributed control systems
- Disaster recovery
- Project management (10 years)
- Payroll
- Linux (two years)
- Microsoft Windows Server
- Microsoft Windows
- IT service management
- Isolation precautions (five years)
- dns
- Programmable logic controllers
- Low voltage
- SolarWinds
- Microsoft SQL Server
- Microsoft certified
- ITIL certification
- Cisco configurations
- Incident response
- Network troubleshooting
- SIP trunk management
- Project management
- Team collaboration
- Voice over IP systems
- Expertise in telecommunications
- Wireless communication systems
- IP networking fundamentals
- Data transmission protocols
- Team leadership qualities
MILITARY SERVICE
United States Army; Under Honorable Conditions Discharge
Timeline
Unified Communications Engineer II
Catholic Health System-Buffalo, NY
02.2025 - Current
USA Service Manager Image Monitoring
USA-Buffalo, NY
12.2021 - 05.2025
Network Analyst I
Catholic Health
03.2020 - 02.2025
Mobile Customer Support Analyst
Catholic Health - Buffalo, NY
05.2019 - 03.2020
Service Technician
ComDoc, A Xerox Company - Cheektowaga, NY
04.2017 - 05.2019
Security Specialist
Various
04.2005 - 04.2017
Certificate of Completion - Casino Machine Repair and Technology
Erie Community College
Associate - Computer Repair Technology
Erie Community College
High School Diploma -
Lockport Senior High School
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