Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Peters

New Orleans,LA

Summary

Adept at enhancing vehicle performance and customer satisfaction, my tenure at Goodyear Tire & Rubber honed my tire installation expertise and problem-solving skills. I exceeded productivity goals by effectively leveraging my technical knowledge and exceptional communication abilities, ensuring high-quality service and fostering customer loyalty.

Overview

11
11
years of professional experience

Work History

Commercial Tire Technician

Goodyear Tire & Rubber
07.2020 - Current
  • Consistently met or exceeded productivity goals while maintaining high-quality standards for all services performed.
  • Helped maintain a high level of shop efficiency by effectively delegating tasks among team members as needed.
  • Enhanced customer satisfaction by providing efficient tire installation and repair services.
  • Provided exceptional customer service by addressing inquiries, complaints, and concerns in a timely manner.

Automotive Mechanic

Goodyear Tire & Rubber
04.2020 - 07.2020
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Test drove vehicles to determine problems and test repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Roadside Assistance Technician

AAA Auto Club South
09.2016 - 08.2019
  • Prevented potential future breakdowns with proactive maintenance recommendations based on vehicle assessment findings.
  • Assisted customers in stressful situations, providing empathetic support while addressing their immediate needs.
  • Fostered strong working relationships with local towing companies to ensure efficient and reliable tow service for customers when needed.
  • Enhanced customer satisfaction by promptly responding to roadside assistance requests and providing timely solutions.

Automotive Mechanic

Firestone Auto Care
04.2013 - 06.2018
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Test drove vehicles to determine problems and test repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Increased workshop efficiency by maintaining a clean and organized workspace.
  • Changed vehicle oil and replaced filter.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Followed established safety procedures and techniques when working under lifted vehicles.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Assessed vehicle maintenance status and completed needed service.
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.

Education

Automatic Repair

Delgado Community College
New Orleans, LA

Skills

  • Tire Installation
  • Wheel Balancing
  • Power Tool Operation
  • Hand-tool proficiency
  • Fleet Inspection
  • Hydraulic Jack Operation
  • Oil Changes
  • Tire mounting
  • Punctuality
  • Tire balancing
  • Machinery Operation
  • Troubleshooting abilities
  • Brake system service
  • Diagnostic abilities
  • Technical knowledge
  • Fluid Checks
  • Brake repairs
  • Parts Lubrication
  • Alignments experience
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Tire Rotations
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Wheel Removal
  • Hand and Power Tool Operation
  • Decision-Making
  • Battery Replacement
  • Battery Checks
  • Safe Vehicle Lifting
  • Valve Stem Replacement
  • Proper Tire Inflation
  • Tire Sensor Resets
  • Automotive Maintenance
  • Air Filter Replacement
  • Staff Supervision
  • Preventive Maintenance
  • Emergency Repairs
  • Work Order Assessment
  • Commercial Repairs
  • Replace parts as needed
  • Front end and rear end repair
  • A/c repair

Timeline

Commercial Tire Technician

Goodyear Tire & Rubber
07.2020 - Current

Automotive Mechanic

Goodyear Tire & Rubber
04.2020 - 07.2020

Roadside Assistance Technician

AAA Auto Club South
09.2016 - 08.2019

Automotive Mechanic

Firestone Auto Care
04.2013 - 06.2018

Automatic Repair

Delgado Community College
Anthony Peters