ANTHONY PLACIDE
Brooklyn,NY
Summary
Results-driven professional with extensive experience at ACS Crossroads Juvenile Center, specializing in crisis management and de-escalation techniques. Demonstrated success in team leadership and effective communication, leading to improved social reintegration outcomes. Proficient in Microsoft Office, combining essential hard and soft skills for high-pressure environments. Aiming to leverage expertise to enhance program efficacy within youth services.
Overview
9
9
years of professional experience
Work History
Correctional Officer Supervisor
ACS Crossroads Juvenile Center
Brooklyn, NY
07.2019 - Current
- Company Overview: Secure detention for youth who pose the highest risk or have been accused of committing serious offenses
- Acted as a liaison between upper management and staff, facilitating open communication.
- Facilitated social reintegration for troubled youth.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Managed secure facilities to house young individuals with severe accusations or high risk profiles.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Transported inmates to court, doctor appointments and work sites.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Maintained records and logs of man hours, materials, and equipment used.
- Supervised and made cell assignments.
Public safety
Roosevelt Island Public Safety
New York, NY
10.2017 - 01.2018
- Provided support during special events by controlling crowds and ensuring public safety.
- Saved time through effective emergency issue resolution.
- Responded to emergency calls for service, assessed situations, and took appropriate action.
- Adhered strictly to all applicable regulations concerning public safety when performing locating tasks.
- Issued summons.
- Used Physical force when necessary
- Interacted with kids of all ages.
- Enforced laws, regulations, and ordinances related to public safety.
- Investigated suspicious activities, disturbances, thefts, or other criminal activity.
- Arrested and detained suspects.
Cashier- Service Associate
Rite Aid
Brooklyn, NY
09.2015 - 08.2017
- Greeted customers and provided excellent customer service
- Handled cash/credit/gift card transactions
- Resolved customer complaints, guide them and provide necessary information
- Stocked store shelves and end-caps with merchandise when it was delivered to the store
- Completed inventory counts and order merchandise based on the results
- Operated forklift to lift or place merchandise
- Marked items with identifying codes, such as price, stock or inventory control codes
- Worked overtime shifts based on the needs of the business
Education
Bachelor’s Degree - Criminal Justice
John Jay College of Criminal Justice
New York, NY06-2018
Skills
- Proficient in French
- Microsoft Office programs
- Adobe Software Proficiency
- Excellent interpersonal and communication skills
- Effective Team Collaboration
- Resourceful
- Reliable
- Structured Planning
- Multi-Skilled Contributor
- Dependable
- Team leadership skills
- Crisis management
- Security protocols
- Mental health awareness
- De-escalation techniques
- Integrity and honesty
Timeline
Correctional Officer Supervisor
ACS Crossroads Juvenile Center
07.2019 - Current
Public safety
Roosevelt Island Public Safety
10.2017 - 01.2018
Cashier- Service Associate
Rite Aid
09.2015 - 08.2017
Bachelor’s Degree - Criminal Justice
John Jay College of Criminal Justice
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