- Adventure Travel
- Historical Exploration
- Road Trips
- Backpacking and Hiking
- Documenting and sharing travel experiences
- Food Tourism
- Video Gaming
- Virtual Reality
- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- Youth Development Programs
- Advocacy Campaigns
- Fundraising Events
- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Animal Welfare Advocacy
- Volunteer Work
- Participating in fundraising events to support local charities, schools, or community projects
- Homelessness Outreach
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Interior Design
- Acting and Theater
- Fashion
- Creative Writing
- Dance
- Cooking
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Learning new cooking techniques and expanding my culinary skills
- Volunteering at community kitchens and food-related charities
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- Kayaking
- Playing Sports
- Volunteering with youth sports programs as a [role]
- Backpacking
Anthony Porter
Brutus,USA
Summary
Adaptable and personable customer service professional with 10+ years of hands-on experience in hospitality, legal billing, and administrative support. Known for high emotional intelligence, clear communication, and effective multitasking. Tech-savvy and remote-work ready. Currently studying Spanish to expand my international versatility and client support skills.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Best Western
Harbor Springs, MI
01.2022 - Current
- - Greet, check-in, and check out guests when they arrive and leave the premises
- - Distribute keys and room assignments, and record credit card information
- - Manage room bookings in-person, online, and through incoming calls
- - Answer inquiries about available rooms, amenities, rates, and rewards programs
- - Work with housekeeping to ensure rooms are ready for guests
- - Bookkeeping to ensure guest account information is accurate
- - Mitigate customer complaints as needed
- Managed daily operations to ensure high standards of guest service and satisfaction.
- Supervised staff training programs, enhancing team performance and service delivery.
Restaurant Manager
Pond Hill Farm
Harbor Springs, MI
06.2020 - 02.2022
- - Managed and organized daily restaurant operations
- - Controlled costs and provided high quality customer experience
- - Managed personnel, coordinated cook and waiting staff
- - Oversaw inventory management and collaborated with other departments
- Oversaw daily restaurant operations, ensuring smooth service and guest satisfaction.
- Trained and mentored staff on best practices in customer service and food safety.
Line Cook
Teddy Griffin's Roadhouse
Harbor Springs, MI
03.2018 - 06.2020
- - Started managing the dish room; promoted to line cook in the pizza kitchen
- - Learned all back-of-house systems and maintained food safety standards
- Prepared ingredients and menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
Event Supervisor / Server / Bartender
The Raven
New Hope, PA
09.2014 - 04.2018
- - Setup and breakdown for lunch and dinner service
- - Stocked service stations, bars, and handled event setup
- - Created, hosted, and managed multiple monthly events
- - Supervised weddings, anniversaries, and large private parties
- Supervised event logistics, ensuring seamless execution of multiple high-profile events.
- Coordinated with vendors and staff to optimize event setup and breakdown processes.
Billing Coordinator
Spear Widerman PC
Philadelphia, PA
02.2012 - 09.2014
- - Invoiced clients and managed financial accounts
- - Tracked billable legal services and recorded detailed information
- - Applied retainer funds, processed write-offs, and executed complex billing cycles
- - Communicated with attorneys and clients to ensure billing accuracy
- - Produced monthly reports, operated electronic billing systems, and maintained confidentiality
- Processed client invoices using advanced billing software, ensuring accuracy and timeliness.
- Coordinated with attorneys to resolve billing discrepancies and streamline invoicing procedures.
Education
High School Diploma - General Studies Coursework
Montgomery County Community College
Blue Bell, PA01.2010
High School Diploma - undefined
Hollywood Hills High School
Hollywood, FL01.2000
Skills
- Remote Tools: Zoom, Slack, Google Workspace, Microsoft Office
- Admin Support: Email/calendar management, data entry, reporting
- Customer Service: In-person, phone, email, chat
- Billing & Finance: Legal billing software, invoice cycles, reporting
- Soft Skills: Conflict resolution, multitasking, team communication
- Languages: English (fluent), Spanish (beginner)
- Customer service
- Team leadership
- Decision-making
Interests
Timeline
Assistant Manager
Best Western
01.2022 - Current
Restaurant Manager
Pond Hill Farm
06.2020 - 02.2022
Line Cook
Teddy Griffin's Roadhouse
03.2018 - 06.2020
Event Supervisor / Server / Bartender
The Raven
09.2014 - 04.2018
Billing Coordinator
Spear Widerman PC
02.2012 - 09.2014
High School Diploma - undefined
Hollywood Hills High School
High School Diploma - General Studies Coursework
Montgomery County Community College