Anthony Porter
Indianapolis,IN
Summary
Results-driven Telemetry Monitor Technician with expertise in patient monitoring and advanced ECG interpretation at IU Health Ball Memorial Hospital. Demonstrated strong communication and critical thinking skills, enhancing patient safety through meticulous data analysis and timely responses to critical events. Committed to continuous learning and fostering teamwork in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Telemetry Monitor Technician
Riley Children's Hospital
Indianapolis, IN
08.2021 - 12.2025
Cashier Team Lead
IU Health Ball Memorial Hospital
Muncie, IN
08.2015 - 09.2016
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on best practices and customer service techniques.
- Assisted in inventory management, coordinating stock levels to meet demand effectively.
- Resolved customer inquiries and complaints, promoting a positive shopping experience.
- Collaborated with management to implement process improvements for checkout efficiency.
- Maintained compliance with health and safety regulations within the cashier area.
- Developed team schedules, balancing workload among cashiers to enhance productivity.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
Polysomnography Technician
Riley Hospital for Children
Indianapolis, IN
01.2020 - 08.2020
- Conducted polysomnographic studies to assess patients' sleep disorders.
- Operated and maintained sleep study equipment for accurate data collection.
- Monitored patient vital signs and behaviors during sleep studies.
- Provided education to patients regarding sleep study procedures and expectations.
- Analyzed polysomnography data to identify abnormalities in sleep patterns.
- Educated patients about healthy sleep habits to promote long-term wellness beyond their time in the clinic setting.
- Streamlined clinical processes by maintaining and calibrating polysomnographic equipment for optimal performance.
- Enhanced diagnostic accuracy by performing thorough polysomnographic testing and monitoring patients throughout the night.
- Exceeded compliance requirements through diligent adherence to HIPAA regulations when handling sensitive patient information.
- Facilitated timely report generation by accurately scoring sleep stages, arousals, respiratory events, and limb movements in polysomnograms.
- Maintained a clean, safe, and organized work environment for both patients and colleagues by following established laboratory protocols.
- Conducted regular inventory checks for consumables such as electrodes or sensors used in the daily operation of the lab area.
- Promoted a comfortable environment for patients during overnight stays, addressing concerns and ensuring a positive experience.
Telemetry Monitor Technician
IU Health Ball Memorial Hospital
Indianapolis, IN
09.2016 - 01.2020
- Monitored patient telemetry data for abnormalities and alerted nursing staff as necessary.
- Collaborated with healthcare teams to ensure timely responses to critical patient events.
- Operated telemetry equipment, ensuring accurate readings and proper functionality at all times.
- Assisted in training new technicians on monitoring protocols and equipment usage.
- Documented all telemetry findings in electronic health records for comprehensive patient histories.
- Maintained strict adherence to safety and confidentiality standards throughout monitoring processes.
- Participated in quality assurance checks to enhance the accuracy of telemetry readings.
- Supported continuous improvement initiatives by providing feedback on monitoring procedures and practices.
- Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
- Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
- Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
- Managed multiple priorities effectively, balancing surveillance of multiple patients while also addressing urgent issues as they arose.
- Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
- Facilitated continuity of care during shift changes by providing thorough hand-off reports to incoming technicians, ensuring seamless transition of responsibilities.
- Fostered strong relationships with other members of the healthcare team by demonstrating professionalism, reliability, and excellent interpersonal skills at all times.
- Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
- Exhibited proficiency in utilizing various telemetry systems and software programs, adapting quickly to new technologies as needed to maintain high-quality patient monitoring services.
Education
Associate of Science - Health Sciences
Ivy Tech Community College of Indiana
Muncie, IN06.2016
Skills
- Professionalism and ethics
- Continuous learning attitude
- Patient monitoring techniques
- Emergency response readiness
- Written communication proficiency
- Strong communication skills
- Team collaboration
- HIPAA compliance
- Data analysis
- Telemetry equipment operation
- Advanced ECG interpretation
- Heart rhythm interpretation
- ECG monitoring
- Basic life support
- Patient communication
- Certified EKG technician
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Patient safety
- Adaptability and flexibility
- Decision-making
- Patient education
Certification
Dementia Care
BLS
Timeline
Telemetry Monitor Technician
Riley Children's Hospital
08.2021 - 12.2025
Polysomnography Technician
Riley Hospital for Children
01.2020 - 08.2020
Telemetry Monitor Technician
IU Health Ball Memorial Hospital
09.2016 - 01.2020
Cashier Team Lead
IU Health Ball Memorial Hospital
08.2015 - 09.2016
Associate of Science - Health Sciences
Ivy Tech Community College of Indiana