Anthony Portillo
Anaheim,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Softball Events. Skilled in relationship building and social media management, significantly boosted fundraising efforts and secured repeat business through meticulous attention to detail and a positive attitude. Containing adaptability and bilingual proficiency ensure effective cross-cultural communication and team collaboration.
Overview
6
6
years of professional experience
Work History
Volunteer
Softball Events, Elementary And High School Events
08.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Babysitter
Family, Friends, Neighbors
02.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Pet Sitter
Family Business, Friends, And Family
03.2021 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
Construction Worker
Family Business
05.2023 - 04.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Landscaper
Family Business
05.2018 - 07.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Educated clients on proper care and maintenance of landscaping projects.
Lawn Mower
Family Business
05.2018 - 07.2023
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Adjusted mower height and speed settings to accommodate different types of terrain.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Emptied and cleaned grass catcher and mulching bags to discard grass cuttings.
- Greeted property owners and other individuals on property to maintain friendliness.
- Maintained clean workspaces by properly disposing of debris and clippings after each job.
- Loaded and unloaded mowing equipment at customer locations.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
Education
No Degree -
John F. Kennedy High School
La Palma, CA05.2025
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Team Collaboration
- Community Service
- Adaptability and Dependability
- Relationship Building
- Computer Skills
- Foreign language proficiency
- Cross-cultural understanding
- Social Media Management
Languages
Spanish
Professional Working
Timeline
Volunteer
Softball Events, Elementary And High School Events
08.2023 - Current
Construction Worker
Family Business
05.2023 - 04.2024
Babysitter
Family, Friends, Neighbors
02.2022 - Current
Pet Sitter
Family Business, Friends, And Family
03.2021 - Current
Landscaper
Family Business
05.2018 - 07.2023
Lawn Mower
Family Business
05.2018 - 07.2023
No Degree -
John F. Kennedy High School
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