Anthony Potter
Glens Falls,NY
Summary
I am proven leader and skilled technician with a track record of enhancing team morale and operational efficiency at Taco Bell. I am an expert in problem-solving and maintaining high standards of service, demonstrated through successful troubleshooting and maintenance at Firestone Complete Auto. I am also exceptional at fostering positive customer experiences and adept in cash handling, embodying a positive attitude and teamwork.!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
07.2024 - Current
- Trained new employees on company policies and procedures to ensure a seamless onboarding experience.
- Developed action plans to address operational challenges, resulting in cohesive team environment.
- Motivated staff through recognition programs, fostering a positive workplace culture and increasing morale.
- Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
Technician
Firestone Complete Auto
03.2020 - 04.2021
- Analyzed technical documentation to support troubleshooting efforts.
- Improved equipment performance by conducting regular maintenance and troubleshooting issues.
- Diagnosed system malfunctions for timely repairs and minimal downtime.
- Conducted routine inspections to identify potential issues and prevent system failures.
Meat Department Associate
Hannaford Supermarket
01.2019 - 10.2020
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
Education
High School Diploma -
Glens Falls Hight School
Glens Falls, NY2017
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- ServeSafe Certified
- Work very well with people
Certification
ServeSafe Certification
Timeline
Shift Leader
Taco Bell
07.2024 - Current
Technician
Firestone Complete Auto
03.2020 - 04.2021
Meat Department Associate
Hannaford Supermarket
01.2019 - 10.2020
High School Diploma -
Glens Falls Hight School