Anthony Ray Galvan
Summary
Dynamic professional with extensive experience in customer service and sales, achieving $33,000 in monthly revenue at New Age LLC. Expertise in food service, focusing on creating exceptional guest experiences while upholding quality and safety standards. Demonstrated leadership skills in team management and operational excellence.
Overview
8
8
years of professional experience
Work History
Deckhand
Ibiza & Majorca Yachts
08.2025 - Current
- Conducted daily inspections to ensure safety and cleanliness on board.
- Collaborated with crew to manage guest services and activities effectively.
- Implemented safety protocols during emergency drills and routine operations.
- Carried out instructions issued by captain regarding docking procedures.
- Responsible for loading and unloading cargo, supplies, and passengers on the vessel.
- Greeted guests boarding and departing vessels to drive safe transition.
Machine Operator
Huhtamaki
Los Angeles, California
03.2025 - 07.2025
- Labeled boxes, crates, and other containers accurately.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Packed products in accordance with specified instructions.
- Load raw materials into machines according to specified measurements.
- Carry out regular safety checks on machinery prior to operation.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Keep detailed reports of maintenance activities performed on machinery.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Record production information such as quantities produced and materials used on daily logs.
- Comply with company policies regarding quality control procedures.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
Host/Server
Romano
Isla Mujeres , Quintana Roo
09.2024 - 02.2025
- Provided excellent customer service by anticipating customer needs.
- Greeted guests upon arrival and provided them with menus.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Notified server after seating parties in section to facilitate prompt service.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
Host/Server
Kokonuts Restaurant
Isla Mujeres, Mexico
12.2023 - 04.2024
- Greeted incoming guests to escort to assigned dining area and present menus.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Forklift Operator
Chartwell
Long Beach, California
01.2023 - 10.2023
- Ensured safety protocols were followed at all times while operating machinery.
- Provided assistance in loading and unloading containers.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Inspected incoming shipments for damage or discrepancies.
- Transported goods to designated areas within the warehouse facility.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
Bartender/Server
Delta Sky Club
Chicago, IL
07.2022 - 12.2022
- Developed good working relationships with fellow employees through effective communication.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Successfully managed multiple tasks simultaneously while providing quality service.
- Served customers efficiently at food stand. (Chicago Dogs)
- Greeted customers and provided excellent customer service.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
Sales/Trim Team
New Age LLC
Los Angeles, USA
04.2022 - 09.2022
- Worked with sales team bringing in 30,000$ of revenue each month.
- Recognized by management for providing exceptional customer service.
- Cleaned work area after completing trimming tasks to maintain a safe working environment.
- Measured and cut materials with precision using hand tools such as scissors, shears, knives, and clippers.
- Maintained accurate records of daily output levels for management review.
- Inspected trimming results for accuracy and quality assurance purposes.
- Examined products and trimmed off excess materials to meet specifications.
Trimmer
The Originals
Los Angeles, USA
08.2021 - 11.2021
- Trimming/deleafing.
- Cleaned work area after completing trimming tasks to maintain a safe working environment.
- Operated trimmers to shape or finish products to desired size or shape.
- Measured and cut materials with precision using hand tools such as scissors, shears, knives, and clippers.
- Inspected trimming results for accuracy and quality assurance purposes.
- Examined products and trimmed off excess materials to meet specifications.
- Performed skilled work with hand tools.
Management/ Quality control/Shipping & Receiving
HEMP CAMP
Medford, USA
12.2017 - 12.2019
- Managed a team of 14 people in Oregon, in Chatsworth managed a team of 30+ people with 2 other assistants, keeping a calm and collective environment 12 hours a day.
- Supervising employees who would trim and buck hemp plants.
- Assuring our trimmed product was done and kept to a high-level standard.
- While managing, I expedited and reviewed customer orders.
- First to be at the facility last to leave.
- Securing the power, and leaving a clean organized area to start work first thing the following morning.
Education
Some College (No Degree) - Music Production
Fullerton College
Fullerton, CASkills
- Customer service and support
- Sales and marketing strategies
- Food service and bartending
- Warehouse safety protocols
- Woodworking and custom fencing
- Deck construction
- Pressure washing
- Carpentry
- Yard maintenance
- Household repairs
- Indoor and outdoor painting
- Handy man helper
- Typing and data entry
- Microsoft Word and Excel
- Microsoft Windows and Mac
- Pro Tools and Adobe Premiere Pro
- Sublime Text editor
- Certified forklift operator
- Spanish
Timeline
Deckhand
Ibiza & Majorca Yachts
08.2025 - Current
Machine Operator
Huhtamaki
03.2025 - 07.2025
Host/Server
Romano
09.2024 - 02.2025
Host/Server
Kokonuts Restaurant
12.2023 - 04.2024
Forklift Operator
Chartwell
01.2023 - 10.2023
Bartender/Server
Delta Sky Club
07.2022 - 12.2022
Sales/Trim Team
New Age LLC
04.2022 - 09.2022
Trimmer
The Originals
08.2021 - 11.2021
Management/ Quality control/Shipping & Receiving
HEMP CAMP
12.2017 - 12.2019
Some College (No Degree) - Music Production
Fullerton College