Anthony R. Gazoo
Eynon,PA
Summary
To obtain a challenging and rewarding career in the field of Information Technology.
Overview
33
33
years of professional experience
Work History
Application/LMS Administrator
University of Scranton
Scranton, Pennsylvania
03.2007 - 03.2026
- Responsible for the full administration and support of the IT Service Management (Team Dynamix), Learning Management System (Brightspace-D2L), Video Lecture Capture (Panopto), and Imaging (ApplicationEnhancer) systems.
- Perform all third-party integrations with the University’s Learning Management System.
- Act as the project lead on all new installations, upgrades, updates.
- Perform testing on updates/upgrades in Testing/QA environment prior to release to Production environment.
- Conduct training sessions for faculty and staff on the above applications.
- Review, analyze, and resolve all support tickets within established service level agreements for the above applications. Providing tier II support.
- Part of system process changes/enhancements with our business analysts.
- Act as a liaison between end users and developers for requested enhancements/modifications.
Systems Analyst
Wayne Memorial Hospital
Honesdale, Pennsylvania
04.2006 - 11.2006
- Review, analyze, and resolve issues for end users in the hospital information system.
- Work on assigned application projects as needed including the installation of nine new Pyxis machines.
Applications Support Analyst
The Quadramed Corporation
Reston, Virginia
01.1999 - 03.2006
- Provide Level II support with expert knowledge and insight for the Affinity product line.
- Analyze tasks to determine deficiencies and provide resolution for our Patient Accounting (Medical Billing) and Payroll/Personnel applications.
- Work in conjunction with programmers/developers to solve system deficiencies.
- Prioritize tasks and escalate issues as necessary.
- Communicate with clients on a daily basis to further define problems and discuss resolution.
- Follow-up with clients to assure closure of problem and resolutions in a timely manner.
- Identify potential system enhancements.
- Actively participate in product development to include functional design, documentation, and release management reviews.
- Participation in BETA team for new releases.
- Write release notes for code changes.
- Provide internal support to other departments to resolve client issues.
- Support Life Cycle Methodology.
Billing Analyst
Clinical Laboratories
Scranton, Pennsylvania
09.1998 - 12.1998
- Responsible for reviewing, correcting, and resubmitting rejected Medicare and private insurance claims within established reimbursement time frames.
Director of Medical Records
Friendship House
Scranton, Pennsylvania
05.1996 - 05.1997
- Planned, organized, directed, and supervised the overall operations of the Medical Records Department.
- Developed, reviewed, and amended policies and procedures to comply with certification and accreditation standards.
- Responsible for Medical Records Department continuous quality improvement program.
- Determined number of FTES as well as made recommendations for hiring.
- Performed employee evaluations and union grievances.
- Co-chairman of the Medical Records Committee. Member of several other hospital-wide committees.
- Conducted in-service programs on new or revised procedures pertaining to medical records for department/hospital personnel.
- Responsible for employee scheduling and payroll.
- Responsible for departmental purchasing.
Director of Medical Records
Farview State Hospital
Waymart, Pennsylvania
08.1993 - 04.1996
- Duties consistent with those of Friendship House.
Education
Bachelor of Science Degree - Health Information Management
Temple University
Philadelphia, Pennsylvania05-1992
Skills
- Analytical
- Highly Motivated
- Strong attention to details
- Excellent communication skills
- Ability to multi-task
- Quick learner
Timeline
Application/LMS Administrator
University of Scranton
03.2007 - 03.2026
Systems Analyst
Wayne Memorial Hospital
04.2006 - 11.2006
Applications Support Analyst
The Quadramed Corporation
01.1999 - 03.2006
Billing Analyst
Clinical Laboratories
09.1998 - 12.1998
Director of Medical Records
Friendship House
05.1996 - 05.1997
Director of Medical Records
Farview State Hospital
08.1993 - 04.1996
Bachelor of Science Degree - Health Information Management
Temple University