ANTHONY RICCARDI
Port Jefferson,NY
Summary
Accomplished leader with 15 years of administrative and business operations, retail management, and marketing. Demonstrates expertise in optimizing performance, driving sales, and managing high-performing teams. Passionate about continuous growth and delivering exceptional service in every role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Housing Works Thrift Shop
New York, New York
01.2025 - Current
- Established customer service standards and monitored staff compliance.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Organized promotional events to increase product awareness.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate records of employee performance reviews.
- Prepared monthly reports on sales figures, expenses, profits.
- Managed daily banking activities such as deposits and withdrawals.
- Assessed operational efficiency of the store's departments.
- Identified opportunities for cost savings through waste reduction initiatives.
- Resolved customer complaints in a timely manner.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Planned special promotions or discounts based on market trends.
- Developed relationships with suppliers to negotiate better prices.
- Implemented efficient systems for tracking stock movement.
- Updated POS system with new products and promotional offers.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Store Manager
J.Crew Factory
San Leandro, CA
01.2024 - 01.2025
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
- Developed and executed marketing campaigns to increase brand awareness and attract new customers
- Managed a team of XX employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Optimized inventory control processes to minimize stockouts while reducing excess inventory by XX%
- Implemented cost-saving measures that resulted in an XX% reduction in operational expenses
- Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
- Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
- Collaborated with regional managers on strategic planning initiatives such as new product launches or promotional events
- Coordinated with corporate headquarters on product assortment decisions based on local market demands
- Led the implementation of new technology systems such as mobile payment options or self-checkout kiosks to enhance the customer experience
- Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability
- Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
Operational Director
ClimbNvibe
Bellmore, NY
01.2020 - 02.2024
- Direct daily operations across multiple locations, ensuring smooth business functions.
- Assist CEO with strategic planning and decision-making processes.
- Develop and analyze daily operational reports to optimize performance.
- Achieve and exceed quarterly and annual sales quotas, managing over $5 million in sales.
- Oversee data entry, website updates, social media ads, and email campaigns.
Selling Store Manager
Island recreational
Medford, NY
04.2017 - 01.2020
- Training and coaching all employees within product knowledge boosting their sales %.
- Quarterly and Annual Sales reviews for all employees that are selling.
- Implemented creative merchandising strategies, boosting sales performance and product visibility.
- Led a team of over 150 employees, ensuring operational efficiency and achieving a sales volume exceeding $5 million.
- Coordinated cross-functional team meetings and training sessions to enhance team performance and sales skills.
- Conducted data analysis on product conversion rates and sales metrics to guide marketing and inventory decisions.
- Achieved quarterly and annual sales quotas by developing and executing effective promotional campaigns.
Store Manager
HUGO BOSS
Riverhead, NY
06.2012 - 03.2017
- Supervising profitable operations, fostering customer loyalty and seamless experiences.
- Implemented visual merchandising plans, enhancing store aesthetics.
- Recruited and developed a strong management and sales team.
- Conducted onboarding and coaching, adhering to company standards.
- Led a high-performing team, driving sales growth and customer retention through effective coaching and operational excellence.
Education
High School Diploma -
Regents William floyd high school
Mastic Beach, NY06-2011
Skills
- Advertisement Health
- Retail Management Marketing
- Administrative Business Operations
- Fitness Coaching
- Management
- Recruiting
- Budgeting
- Sales
- Store Management Experience
- Merchandising
- Payroll
- Account Management
- Sales Management
- Data Analysis
- CRM Software
- Research
- Employee Orientation
- Office Management
- Strategic Planning
- Event Planning
- Fundraising
- Quality Assurance
- Delivery Driver Experience
- Supervising Experience
- Business Development
- Program Development
- Administrative Experience
- Personal Training
- Customer service
- Inventory management
- Sales forecasting
- Visual merchandising
- Employee training
- Budget management
- Supplier negotiation
- Data analysis
- Promotional strategies
- Team leadership
- Operational efficiency
- Performance evaluation
- Cash handling
- Market analysis
- Cost reduction
- Employee engagement
- Revenue generation
- Staff management
- Store operations
- Verbal and written communication
- Product merchandising
- Hourly shift management
- Sales coaching
- Retail inventory management
- Leading staff meetings
- Delegating work
- Talent recruitment
- Operational budgeting
- Operations oversight
- Customer response
- Security system monitoring
- Team development
- Staff supervision
- Bank and safe deposits
- Leadership development
- Competitor monitoring
- Strategic thinker
- Report generation
- Team motivation
- Store merchandising
- Promotions management
- Friendly and positive
- Staff performance improvement
- Profit margin optimization
- Shift scheduling
- Team building and leadership
- Outstanding communication skills
- Advertising and marketing
- Store displays
- Documentation and reporting
- Relationship building and management
Certification
- Life & Health Insurance License
- AED Certification
- Certified Athletic Trainer
- Certified Personal Trainer
- Property & Casualty License
- First Aid Certification
- Food Handler Certification
- Certified Fitness Instructor
- Driver's License
- Non-CDL Class C
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Store Manager
Housing Works Thrift Shop
01.2025 - Current
Store Manager
J.Crew Factory
01.2024 - 01.2025
Operational Director
ClimbNvibe
01.2020 - 02.2024
Selling Store Manager
Island recreational
04.2017 - 01.2020
Store Manager
HUGO BOSS
06.2012 - 03.2017
High School Diploma -
Regents William floyd high school