CASSANDRA HURTADO
Waukesha,WI
Summary
Dedicated, hard-working, and personable marketing student who learns quickly, adaptive and works well with others. Great with instructions and time management along with sharp and active problem-solving and listening skills. Highly efficient, organized, and self-motivated with a positive outlook and a flexible schedule. Proficient in Microsoft Word, PowerPoint, some knowledge of Excel. Able to create an advertising campaign as well as work with Qualtrics. Skilled in creating a business plan and conducting a sales presentation. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
STORE MANAGER
CASHSTORE
HARTFORD, WI
06.2023 - Current
- OPENED AND CLOSED THE STORE, OPENED AND CLOSED CASH DRAWER, MANAGED STORE AND EVERYDAY RESPONSIBILITIES, ANSWERED PHONE AND CUSTOMER QUESTIONS, SET UP APPOINTMENTS, MARKETED THE STORE, EVALUATED DOCUMENTS, HANDLED CASH AND MADE BANK RUNS, PROCESSED LOANS, ASSISTED CUSTOMERS WITH THE LOAN PROCESS, MAINTAINED A CLEAN OFFICE
ASSISTANT STORE MANAGER
CASHSTORE
WAUKESHA, WI
02.2023 - 06.2023
- ASSISTED STORE MANAGER, PROCESSED LOANS, HANDLED CASH, EVALUATED DOCUMENTS, ASSISTED CUSTOMERS WITH THE LOAN PROCESS, ANSWERED PHONE CALLS AND SET UP APPOINTMENTS, TOOK PAYMENTS IN STORE AND OVER THE PHONE
2ND ASSISTANT MANAGER
SKECHERS
WAUKESHA, WI
05.2022 - 02.2023
- OPEN AND CLOSE STORE, SHIFT SHOES INTO BINS, TAKE IN AND PROCESS SHIPMENT, ASSIST CUSTOMERS, COMPLETE COUNTS, COMPLETE WEEKLY AND MONTHLY PAPERWORK, RECEIVE AND PREPARE TRANSFERS, COMPLETE ORDERS, COUNT SAFE, COMPLETE CHANGE ORDERS, ASSIST STORE MANAGER
FLOOR LEAD
SKECHERS
WAUKESHA, WI
04.2021 - 05.2022
- OPENED AND CLOSED STORE, SHIFTED SHOES INTO BINS, HELP ASSIST CUSTOMERS, COMPLETED COUNTS, WORKED WITH SHIPMENT, RECEIVED AND PREPARED TRANSFERS, COUNT SAFE AND RAN REGISTER, TRAINED EMPLOYEES
ASSISTANT STORE MANAGER
DOLLAR GENERAL
WATERTOWN, WI
10.2020 - 05.2021
- OPEN AND CLOSE STORE, MANAGE AND TRAIN EMPLOYEES, ASSIST STORE MANAGER, HANDLE CUSTOMER COMPLAINTS AND RETURNS, COUNT DRAWERS AND GET CHANGE FUND
SECOND ASSISTANT MANAGER
CASEY'S GENERAL STORE
HARTFORD, WI
01.2020 - 09.2020
- COUNTED DRAWERS, OPENED AND CLOSED STORE, CHECKED IN VENDORS AND ORDERS, MANAGED EMPLOYEES, HANDLED CUSTOMER COMPLAINTS
SECOND ASSISTANT FRONT END MANAGER
MENARD
BEAVER DAM, WI
07.2019 - 11.2019
- SETTLE DRAWERS, COMPLETE REPORTS, HANDLE GUEST QUESTIONS, OPEN AND CLOSE THE FRONT END
HEAD CASHIER
MENARDS
BEAVER DAM, WI
05.2019 - 07.2019
- GAVE CASHIERS MONEY, COORDINATED BREAKS, WATCHED DOORS TO PREVENT THEFT, REQUESTED PRICE CHECKS & ANSWERED GUEST QUESTIONS
CASHIER
MENARDS
BEAVER DAM, WI
03.2019 - 05.2019
- HANDLED CASH, SOLD PRODUCTS, PROCESSED CARDS, FACED PRODUCT AT CHECKOUT
CASHIER
TRIPAR OIL CO.
HUSTISFORD, WI
04.2016 - 07.2016
- CLEANED STORE, HANDLED CASH, SOLD PRODUCTS, PROCESSED CARDS
STOCKER
WAL-MART
WATERTOWN, WI
09.2014 - 02.2015
- DOWN STACKED PALLETS, USED BARCODE SCANNER, STOCKED SHELVES, ANSWERED CUSTOMER QUESTIONS
CREW MEMBER
TACO BELL
WATERTOWN, WI
08.2013 - 12.2013
- HANDLED CASH, PROCESSED CARDS, CLEANED STORE, TOOK OUT GARBAGE
TEMP
HAMLIN
WATERTOWN, WI
08.2012 - 09.2012
- INSPECTED REED SWITCHES, PACKAGED PRODUCT, WEIGHED REED SWITCHES, TESTED PRODUCTS
TEMP
U.S CHEMICAL
WATERTOWN, WI
02.2011 - 06.2011
- PUT BOTTLES ON THE CONVEYOR BELT, CLEANED MACHINES, PACKAGED PRODUCT, PUT PRODUCT ON PALLET
Education
MARKETING - ASSOCIATES OF APPLIED SCIENCE -
WAUKESHA COUNTY TECHNICAL COLLEGE
BUSINESS MANAGEMENT - ASSOCIATES OF APPLIED SCIENCE -
WAUKESHA COUNTY TECHNICAL COLLEGE
Skills
- Prepare selling strategies
- Analyze customer profiles to meet current and anticipated needs
- Demonstrate sales techniques
- Develop continuous improvement strategies to enhance customer relationships
- Ability to create an advertisement
- Create an advertisement campaign for a client
- Analyze market researchSkills to put together a business plan
- Customer Service Management
- POS Systems
- Supply Ordering
- Employee Training
- Store Merchandising
- Report Generation
- Operations Management
- Retail Inventory Management
- Store Operations Oversight
- Sales Professional
- Inventory Management
- Customer Service
- Operations Oversight
- Multitasking and Organization
- Store Opening and Closing Procedures
- Customer Relations
- Problem-Solving
- Accurate Cash Handling
- Work Planning and Prioritization
- Friendly and Positive
- Strategic Thinker
- Operations
- Outstanding Communication Skills
- Team Leadership
- MS Office Proficient
- Store Opening and Closing
- Bank and Safe Deposits
- Cash Management
- Reliable
- Leadership Development
- Opening and Closing Procedures
- Relationship Building and Management
Accomplishments
- Member of the National Technicl Honor Society
Timeline
STORE MANAGER
CASHSTORE
06.2023 - Current
ASSISTANT STORE MANAGER
CASHSTORE
02.2023 - 06.2023
2ND ASSISTANT MANAGER
SKECHERS
05.2022 - 02.2023
FLOOR LEAD
SKECHERS
04.2021 - 05.2022
ASSISTANT STORE MANAGER
DOLLAR GENERAL
10.2020 - 05.2021
SECOND ASSISTANT MANAGER
CASEY'S GENERAL STORE
01.2020 - 09.2020
SECOND ASSISTANT FRONT END MANAGER
MENARD
07.2019 - 11.2019
HEAD CASHIER
MENARDS
05.2019 - 07.2019
CASHIER
MENARDS
03.2019 - 05.2019
CASHIER
TRIPAR OIL CO.
04.2016 - 07.2016
STOCKER
WAL-MART
09.2014 - 02.2015
CREW MEMBER
TACO BELL
08.2013 - 12.2013
TEMP
HAMLIN
08.2012 - 09.2012
TEMP
U.S CHEMICAL
02.2011 - 06.2011
MARKETING - ASSOCIATES OF APPLIED SCIENCE -
WAUKESHA COUNTY TECHNICAL COLLEGE
BUSINESS MANAGEMENT - ASSOCIATES OF APPLIED SCIENCE -
WAUKESHA COUNTY TECHNICAL COLLEGE
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