Summary
Overview
Work History
Education
Skills
Languages
Icon
Timeline
Generic

Linah Mahasneh

Dallas,TX

Summary

Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.

Overview

3
3
years of professional experience

Work History

Store Manager

Sunglass Hut
San Antonio, TX
01.2024 - 10.2024
  • Partnered with senior management to develop and execute strategic plans, aligning operational goals with company objectives and achieving substantial revenue growth.
  • Maintained positive working relationships associates, and customers with diverse backgrounds.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Kids Department Sales Lead

Zara
San Antonio, TX
06.2023 - 08.2024
  • Excelled in customer relations and interpersonal skills that identify the wants and needs of the customer.
  • Established as a high performing leader by setting concrete goals and executing them with confidence and tenacity.
  • Adapted to ambiguity and uncertainty within the ever evolving retail industry.
  • Led sales team to achieve monthly targets through effective training and motivation.
  • Analyzed customer feedback to enhance product offerings and improve service quality.

Sales Associate

Sun Glass Hut
San Antonio, TX
01.2022 - 01.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

Martin High School
Arlington, Texas
05-2020

Bachelor of Science - Communications

University Texas San Antonio
San Antonio, TX
2026

Skills

  • Advanced experience in sales, operations, customer service, development, follow up and training
  • Understands market trends, profitability, competition, metrics, and KPI’s
  • Strong analytical, and ethical problem-solving skills
  • Results-driven, and dedicated to improving processes to ensure success
  • Orchestrates innovative resolutions in response to challenging business demands
  • Cross-selling techniques
  • Sales planning
  • Upselling strategies
  • Relationship selling
  • Customer retention
  • Customer service
  • Problem-solving
  • Multitasking and organization

Languages

Arabic
Native or Bilingual

Icon

/config/icons/general-16-white.svg

Timeline

Store Manager

Sunglass Hut
01.2024 - 10.2024

Kids Department Sales Lead

Zara
06.2023 - 08.2024

Sales Associate

Sun Glass Hut
01.2022 - 01.2024

High School Diploma -

Martin High School

Bachelor of Science - Communications

University Texas San Antonio