Manager/ Driver
FedEx Ground
Lubbock, TX
2011 - 2025
- Operated delivery vehicles safely and efficiently across designated routes.
- Managed loading and unloading of packages, ensuring accurate sorting and delivery.
- Monitored vehicle maintenance, reporting issues to maintain operational efficiency.
- Trained new drivers on company policies, safety protocols, and route navigation.
- Coordinated with team members to optimize delivery schedules and improve service quality.
- Conducted pre-trip inspections to ensure compliance with safety regulations and standards.
- Maintained accurate records of all trips, including mileage logs, fuel consumption data, and delivery documentation to facilitate ongoing analysis and continuous improvement efforts.
- Elevated customer satisfaction levels through professional interactions, timely deliveries, and addressing concerns promptly.
- Led by example to create a culture of excellence and professionalism within the driving team, resulting in improved morale and enhanced productivity across the board.