ANTHONY ROBINSON
SOLUTION ADVISOR
Tucson,AZ
Summary
Dedicated Solution Advisor professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Enthusiastic Team Lead eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.
Motivated to learn, grow and excel in Combs Enterprises. A reliable employee seeking assistance with the director position. Offering excellent communication and good judgment. Knowledgeable Solutions Specialist well-versed in the current industry, market, and product trends. Excellent communication, multitasking, and organizational abilities. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Lead Solution Advisor
PREMIER AUTO CENTER
Tucson, AZ
05.2014 - 11.2021
- Implemented corrective actions to fix all causes of various issues.
- Minimized quality assurance obstacles by effectively managing entry and editing of patient databases.
- Installed operating systems, set up emails, and updated programs.
- Increased productivity by collaborating with management to develop process improvements.
- Improved overall progress through working closely with staff members and streamlining processes.
- Reduced process lags, monitored employee performance, and completed training for new employees.
- Answered customer questions about billing, account issues, and upgrade possibilities.
- Improved operational processes by hiring and training personnel to drive ideal productivity.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings
- Managed medical record tracking and data communications with efficiency and accuracy
- Worked closely with senior leadership to complete projects and solve complex issues on strict schedules and budgets
- Optimized operational productivity and collaborated with staff to share and implement process improvements
- Decreased process discrepancies, proactively inspecting performance and site safety while monitoring project status
- Implemented corrective actions to fix root causes of various issues
- Improved operational processes by hiring and training personnel to drive ideal productivity
- Mandated 100 calls per day, 100 emails and 100 emails
Executive Sales Manager
Shannon Diversified
ONTARIO, CA
05.2011 - 11.2014
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Fostered performance development of staff through ongoing coaching and mentoring on best practices.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Created additional revenue streams by introducing new product lines, boosting revenue by13%.
- Executed marketing programs and methodologies to increase customer loyalty.
- Identified prospects' needs and develop appropriate responses along with suitable information on products and services.
- Resolved problems with high-profile customers to maintain relationships and increase repeat business.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Managed accounts to retain existing relationships and grow share of business.
INTERNET DIRECTOR
JIM CLICK AUTOMOTIVE
TUCSON, AZ
01.2005 - 05.2010
- Monitored internet traffic and strategically managed email marketing campaigns to facilitate new sales.
- Managed operations within Internet department and applied knowledge of inventory tools, social media, CRM and reputation management strategies to attract new customers.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
- Recruited and hired experienced contractors to complete projects on time and within budget requirements.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Developed insights on marketing campaigns to assess performance against goals.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Built and strengthened strategic relationships with vendors, advertising agencies, and leading industry partners.
- Using all knowledge I have gained over time allowed me to push my salesman to make more phone calls which resulted in 11% increase
- Monitored internet traffic and strategically managed email marketing campaigns to facilitate new sales
- Captured new customers by optimizing business strategies and launching products to diversify offerings
- Recruited and hired experienced contractors to complete projects on time and within budget requirements
- Directed marketing projects through conceptual planning, schedule management, and final implementation
- Mentored local personnel on best practices and protocols to maximize productivity
- Strategized with online vendors and sales managers for successful implementation of advertising drives.
Education
Associate of Arts - Arts And Entertainment Management
Pima Community College
Tucson, AZ03.1999
Skills
- Industry trends knowledge
- Pricing quotes
- Insurance decisions
- Business Development
- Data Entry
- Resolving Problems and Incidents
- Troubleshooting Network Issues
- Organizational Skills
- Development Documentation
- Help Desk Support
- Training Material Development
- Preparing Proposals
- Quotas and Goals
- Lead Generation Strategies
- Operational Efficiency
- Key holder
- Recommending products
ACQUISITION ON ALL PLATFORMS. @ACQUISITIONDAARTIST
I HAVE BEEN RECORDING MUSIC FOR QUITE SOMETIME. YOU CAN FIND MY MUSIC ON ALL PLATFORMS UNDER ACQUISITION. I ALSO DO RESIN EPOXY AND ACRYLIC POURS. I USE BLACKLIGHT PAINT AND GLOW IN THE DARK PAINT WITH MY HEAT GUN. YOU CAN FIND MY ART ON INSTAGRAM @ACQUISITIONDAARTIST OR @GROWTHAND74 OR ON SAATCHI!!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Lead Solution Advisor
PREMIER AUTO CENTER
05.2014 - 11.2021
Executive Sales Manager
Shannon Diversified
05.2011 - 11.2014
INTERNET DIRECTOR
JIM CLICK AUTOMOTIVE
01.2005 - 05.2010
Associate of Arts - Arts And Entertainment Management
Pima Community College