A hardworking and self-motivated individual with over seven years of experience in the field of Cardiac and Vascular care. Determined to continue furthering my education in medical sales. Looking for a new challenging and rewarding position where I can continue to grow.
Overview
12
12
years of professional experience
Work History
Clinical Specialist
Boston Scientific Peripheral Interventions
06.2022 - Current
Serve as primary clinical resource for case coverage, basic troubleshooting, specialty product usage, and customer training.
Attended procedures at customer accounts, advising physicians on clinical attributes and techniques for peripheral intervention products.
Educate customers on proper clinical use and value of company products through presentations and demonstrations across multiple platforms.
Delivered supplemental training support during product launches and for high-touch specialty products, ensuring effective product adoption.
Respond to customer needs and product-related concerns by developing practical solutions or partnering with internal teams to deliver optimal outcomes.
Executed proactive regional plans integrating clinical, sales, and service support to enhance customer experience and contribute to market share growth.
Support the Quality Policy by embedding quality into all aspects of work and maintaining compliance with all applicable quality requirements.
Hybrid Radiologic Technologist (Endovascular OR Technologist)
UT Southwestern Medical Center
Dallas
09.2018 - 05.2022
Specialize in OR/Hybrid Surgery (Cardiac and Vascular Surgery Imaging), using a fixed Philips Imaging system.
Collaborated with vascular surgeons in Dallas, providing imaging support for complex procedures to improve surgical outcomes.
Assist in procedures including, but not limited to: FEVAR, TEVAR, TAVR, Pacemaker lead replacements, Embolization, AV fistula repair, Angioplasty and Peripheral Artery stenting.
Served as an informational resource for surgeons and nursing staff in OR, addressing inquiries about imaging processes to enhance procedural understanding.
Proficient in the use of Xper Information Management System, IVUS, vessel navigation, roadmapping, subtraction, Terra-Recon workstations and cross sectional anatomy.
Trained and educated new hires on Philips and GE OEC c-arms and operations within hybrid OR rooms, ensuring competence in imaging technologies.
Supported the interventional pulmonary team by conducting robotic-assisted bronchoscopies and biopsies.
Front Desk Supervisor
Sheraton Suites Market Center Dallas
Dallas
01.2014 - 09.2018
Oversee daily operations of front desk including guest service and experience.
Supervised front desk agents and reception staff to ensure smooth operations and service quality.
Maintain high levels of guest satisfaction and hospitality standards.
Resolved guest complaints, requests, and special accommodations to enhance guest satisfaction.
Resolve issues such as room changes, billing concerns, or service problems.
Create and manage schedules and shift assignments.
Train new front desk employees on procedures and systems.
Ensure accurate room assignments and reservations.
Coordinated with housekeeping and maintenance to ensure timely room readiness for guests.
Manage emergencies or unusual situations at the front desk.
Education
Certificate - Magnetic Resonance Imaging
GALVESTON COLLEGE
Galveston, TX
12.2021
A.A.S. - Radiologic Technology
EL CENTRO COMMUNITY COLLEGE
Dallas, TX
05.2018
Skills
Patient care
Customer service experience
Comfortable with patients
Bilingual
Time management
Task prioritization
Organized
Sensitive
Effective communicator
Self-starter
Team player
Competent
Timeline
Clinical Specialist
Boston Scientific Peripheral Interventions
06.2022 - Current
Hybrid Radiologic Technologist (Endovascular OR Technologist)