Anthony Rojas
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-commerce Specialist
California E-commerce
02.2022 - Current
- Managed order fulfillment by creating shipping labels with Pirate Ship and ShipStation, ensuring timely, cost-effective delivery. Skilled in optimizing shipping processes and troubleshooting to improve operations.
- Prepared shipments for drop-off or pick-up with USPS and UPS, ensuring efficient and timely logistics management.
- Oversaw and managed sales across multiple platforms, including Facebook Marketplace, OfferUp, eBay, Depop, and Mercari, driving consistent growth and optimizing listings for maximum visibility.
- Created engaging product listings and captured high-quality images for selling platforms, enhancing visibility and attracting potential buyers.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Inspected items and efficiently processed returns, ensuring accurate inventory management and customer satisfaction.
- Performed thorough testing of products to verify functionality before listing and shipping, ensuring quality and reliability for buyers.
- Tracked online retail trends to identify and leverage new opportunities for business growth.
- Met or exceeded sales goals and worked as team player in supporting other sales.
Education
High School Diploma -
Orange Vista High School
Perris, CA05-2021
Skills
- Shipping & Logistics: Knowledge of shipping software (eg, Pirate Ship, ShipStation) and experience with USPS and UPS
- Analytical Skills: Data analysis, product research, sales tracking
- Inventory Management: Returns processing, stock control
- Technical Proficiency: Tech-savvy with a strong aptitude for quickly learning new technologies
- Customer Service: Communication, conflict resolution, customer relationship management
Accomplishments
- Identified and targeted niche markets, generating over $36,000 in revenue within five months through self-managed sales on platforms like Mercari and Facebook Marketplace at the age of 19.
Certification
- Google Foundations of Digital Marketing and E-commerce
- E-Marketing Specialization by University of California, Irvine
Timeline
E-commerce Specialist
California E-commerce
02.2022 - Current
- Google Foundations of Digital Marketing and E-commerce
- E-Marketing Specialization by University of California, Irvine
High School Diploma -
Orange Vista High School