Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anthony Roldan

Bellmore,NY

Summary

Experience and driven in customer service professional with experience as a retail and team leadership experience. Proven ability to train staff, resolve customer issues efficiently, and maintain a high standard of service. Adaptable at working in fast paced environments, managing operations, and fostering positive team dynamics. Currently expanding knowledge in health and fitness, with strong interpersonal skills to support diverse customer needs.

Overview

5
5
years of professional experience

Work History

Team Member

Planet Fitness
Westbury, NY
06.2025 - Current
  • Knowledgeable about gym equipment and fitness programs, and able to guide members in usage and benefits.
  • Experienced in maintaining cleanliness and organization in the gym facility to ensure a positive member experience.
  • Demonstrated ability to work collaboratively with team members to foster a supportive atmosphere.

Shift Leader

Carvel
Bellmore, NY
01.2021 - 06.2025
  • Experienced in training new employees on operational procedures and customer service techniques.
  • Ability to resolve customer complaints promptly and to the satisfaction of all parties involved.
  • Skilled in handling cash transactions and managing the register accurately.

Book Keeper

W.A.A.R Corp
Freeport, NY
01.2024 - Current
  • Reconciled clients' bank statements and credit accounts to ensure accuracy.
  • Prepared and produced financial reports, such as income sheets and balance sheets.
  • Processed invoices and monitored payment schedules to ensure timely payments.

Education

Business Management -

Farmingdale State College
Farmingdale, NY
06.2027

High school diploma -

Uniondale High School
Uniondale, NY
06.2023

Skills

  • Microsoft Suite (Excel, PowerPoint, Word)
  • QuickBooks
  • Communication
  • Teamwork
  • Adaptability
  • Customer assistance
  • Problem solving
  • Multitasking

References

Available upon request

Timeline

Team Member

Planet Fitness
06.2025 - Current

Book Keeper

W.A.A.R Corp
01.2024 - Current

Shift Leader

Carvel
01.2021 - 06.2025

Business Management -

Farmingdale State College

High school diploma -

Uniondale High School

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