BARISTA
- Delivered fast, friendly service to over 50 customers daily, often remembering their names and beverage preferences to personalize the customer experience and build loyalty
- Adapted quickly to mastering coffee preparation and barista duties within 1 month, despite having no prior experience or formal training
- Trained in multitasking effectively, regularly managing both barista and cashier responsibilities alone during 1.5-hour shifts
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Managed high-pressure situations during rush hours with professionalism, prioritizing tasks and ensuring smooth workflow
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.