Anthony Ruiz
Southwest Airlines
Florissant,MO
16
years of professional experience
Dynamic professional with extensive experience at Southwest Airlines, excelling in ramp service and aircraft marshalling. Proven track record in team leadership and safety compliance, enhancing operational efficiency. Adept at problem-solving and committed to quality control, ensuring timely departures and exceptional customer service in fast-paced environments.
Work History
Ramp Agent
3 Years 1 Month- Operated baggage handling systems to ensure timely aircraft departures.
- Coordinated aircraft loading and unloading procedures to enhance operational efficiency
- Mentored new team members on ramp operations best practices and safety protocols
- Ramp and the De-ice trainer
Warehouse
11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Home Remodeling
2 Years 3 Months- Led remodeling projects from concept to completion, ensuring high-quality craftsmanship and client satisfaction.
- Managed project timelines and budgets, coordinating with subcontractors and suppliers for efficient workflow.
- Trained junior remodelers on best practices in construction techniques and safety protocols.
- Implemented process improvements that enhanced operational efficiency and reduced waste on job sites.
- Continuously expanded knowledge of current and emerging construction techniques, materials, and best practices to maintain a competitive edge in the home remodeling market.
- Enhanced client satisfaction by efficiently completing home remodeling projects within budget and on time.
- Founder and owner of the remodeling company
Tuckpoint / Brick Layer
2 Years 7 Months- Constructed brick walls, ensuring structural integrity and adherence to project specifications.
- Operated masonry tools and equipment, maintaining safety standards and operational efficiency.
- Collaborated with team members to execute complex masonry designs and layouts.
- Trained junior bricklayers in techniques, safety protocols, and best practices for quality workmanship.
- Implemented process improvements that enhanced overall productivity and reduced material waste.
- Inspected completed work for quality assurance, addressing deficiencies promptly to meet client standards.
- Worked safely on scaffolding and swing stages at various heights.
- Laid brick for block walls and adhered to local codes and project restrictions.
- Prepared work area using chalk lines, tapes, squares, and levels.
Supervisar
2 Years- Oversaw daily operations to ensure team adherence to safety protocols and quality standards.
- Trained and mentored new staff on operational procedures and company policies.
- Streamlined workflow processes, enhancing efficiency in service delivery.
- Coordinated inventory management, ensuring optimal stock levels and timely replenishment.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Lead Cable Technician
5 Years 11 Months- Led team in installation and maintenance of cable systems across residential and commercial properties.
- Trained and mentored junior technicians on best practices and safety protocols.
- Conducted quality assurance inspections to ensure compliance with industry standards.
- Collaborated with project managers to streamline workflow and improve service delivery efficiency.
- Diagnosed and resolved technical issues swiftly, enhancing customer satisfaction rates.
- Ensured accurate documentation of job progress, including materials used, hours worked, and any changes in project scope.
Education
High School Diploma
Skills
Problem-solving
Loading and unloading
Ramp service
Aircraft marshalling
Safety procedures compliance
Aircraft tug operation
Customer service
Team leadership
Crew assistance
Pushback and towing
Dependable and responsible
Security awareness
Quality control
Willing to learn
Warehouse operations
Visual inspection
Damage prevention
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ramp Agent
Southwest Airlines
07.2023 - CurrentRead More
Warehouse
Amazon
08.2022 - 07.2023Read More
Home Remodeling
Ruiz Remodeling Llc
01.2020 - 04.2022Read More
Tuckpoint / Brick Layer
M.galatti Tuckpoint
04.2018 - 11.2020Read More
Supervisar
Spectrum
02.2016 - 02.2018Read More
Lead Cable Technician
Spectrum
03.2010 - 02.2016Read More
Channel Island High School
High School Diploma
Read More