Anthony Santana
Miami
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Skilled at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
7
7
years of professional experience
Work History
Sales Associate/Stock Associate
Crocs
11.2024 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained visual merchandising standards to highlight promotional items effectively.
- Collaborated with team members to achieve daily sales targets consistently.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Conducted inventory checks regularly to support stock management efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Seasonal Sales Associate/Loss Prevention
WSS
06.2024 - 10.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays to ensure visual appeal and alignment with brand standards.
- Processed transactions accurately using point-of-sale systems to improve checkout efficiency.
- Resolved customer complaints effectively, fostering positive relationships and encouraging repeat business.
- Monitored surveillance systems to identify and address security risks.
- Collaborated with team members to develop loss prevention strategies.
- Investigated incidents of theft and compiled detailed reports for management review.
Sales Associate
Buy Buy Baby
01.2021 - 02.2023
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed inventory levels, conducting regular stock checks to optimize product availability.
- Collaborated with team members to create engaging promotional displays that enhanced customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring a seamless checkout experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Sandwich Artist
Subway
03.2019 - 10.2020
- Prepared high-quality sandwiches in accordance with customer specifications and Subway standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored inventory levels, placing orders to ensure availability of fresh ingredients daily.
- Implemented quality control measures to enhance product consistency and customer satisfaction.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
Education
Associate of Arts - Buisness
Miami Dade College
06-2026
High School Diploma -
Coral Gables Senior High
Miami06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Cash handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate/Stock Associate
Crocs
11.2024 - Current
Seasonal Sales Associate/Loss Prevention
WSS
06.2024 - 10.2024
Sales Associate
Buy Buy Baby
01.2021 - 02.2023
Sandwich Artist
Subway
03.2019 - 10.2020
Associate of Arts - Buisness
Miami Dade College
High School Diploma -
Coral Gables Senior High