Anthony Santiago
Brooksville,FL
Summary
Dedicated, versatile, and responsible Security Specialist with experience in multiple industries including Nightlife Security, Management, and Hospitality. Demonstrated expertise in crowd control, providing safety and security to A-list celebrities, and handling large amounts of money. Possess extensive knowledge of secure nightlife management, communication skills, and conflict resolution. Recognized for fostering a calm presence when confronted with large crowds, and for taking initiative to cohesively lead staff in accomplishing a common goal. Also recognized for ability to multitask with little or no direction. Proficient in Spanish, C.P.R, and hold a C.W.P. Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Truck Driver
Prime inc.
Springfield, MO
03.2021 - 09.2023
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Managed personal driving time according to Hours of Service regulations.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Maintained safe driving habits to protect property and general public on roadways.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Verified load against shipping papers to ensure accuracy of shipment.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Recorded expenses and maintained receipts.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Read and interpreted maps to determine vehicle routes.
Unarmed and Armed Security
Allied Universal Security Services
Tampa, FL
05.2018 - 01.2021
- Investigated reported incidents such as theft, vandalism, trespassing.
- Provided friendly and professional assistance to employees, visitors and customers.
- Assisted in maintaining order during large events or gatherings.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Maintained high levels of alertness throughout shifts.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Investigated reported incidents to protect company assets.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Security Specialist, Front Door, Assistant Manager, General Manager
PLAYPEN/VIXENS GENTLEMENS CLUB
Tampa, FL
08.2012 - 01.2021
- Promoted to Head of Security and General Manager
- Ensured all patrons and staff complied with security regulations and protocol at all times
- Monitored entryways to restrict access for unauthorized guests
- Maintained order when faced with frequent large crowds
- Fostered positive relationships with all members of staff
- Prepared and updated staff schedules
- Handled large amounts of cash and completed accounting forms at close of business day
- Maintained positive relationships with all patrons to ensure a positive, welcoming customer experience.
- Ran routine security checks, suggesting improvements as necessary.
- Ran background checks on newly hired employees and job candidates.
- Monitored security cameras to identify and respond to suspicious activity.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Security Specialist, Front Door
WHISKEY NORTH
Tampa, FL
01.2011 - 01.2012
- Responsibility for maintaining a safe and secure environment for all staff and patrons by observing all security regulations and protocol
- Monitored all guests entering the club and ensured that all identification presented was appropriate
- Communicated with all staff and management team when difficult situations arose
- Assisted in loss prevention through regular security patrols and monitoring
- Responded promptly to all confrontations when they occurred, and ensured situations were dealt with calmly and efficiently.
High End Security Specialist, Front Door
HOTEL EMPIRE
New York, NY
01.2010 - 01.2011
- Responsible for ensuring all guests were of age and complied with security regulations
- Monitored crowds and dispersed large crowds in a peaceful, efficient manner
- Familiar with VIP Security Protocol and provided discreet security for A-List Celebrities
- Participated in and provided security when needed for private parties and events
- Fostered and maintained positive relationships with all staff members
- Interacted with all patrons to contribute to a warm, secure environment.
High End Security Specialist, Front Door, Head of Security
HOTEL GANSEVOORT
New York, NY
01.2007 - 01.2010
- Promoted to Head of Security
- Selected, trained, and led a team of 12 security specialists
- Worked with a team to monitor entryways and ensure security compliance
- Provided reliable and consistent security services to A-List Celebrities
- Maintained a secure environment both outside and inside the Hotel.
Education
Skills
- Cargo Handling
- Document Management
- Delivery Scheduling
- Safe Driving
- Route Management
- Materials Transport
- DOT Compliance
- OTR Driving
- Trip Planning
- Defensive Driver Training
- Refrigerated Trailers Operation
- Clean MVR
- Inclement Weather Driving
- Customer-Oriented
- Tanker and Hazmat Endorsements
- Air Brake Certification
- Dependable and Reliable
- Courteous and Polite Demeanor
- Law Enforcement Support
- Staff Monitoring
- Grounds Patrols
- Search and Seizure
- Emergency Response
- Conflict De-Escalation
- Injury Prevention
- Guest Relations
- CCTV Monitoring
- First Responder Experience
- Report Writing
- Premises Surveillance
- Customer Service
- Reliability
- Detailed Activity Logs
- Firearms Expertise
- Armed Security Guard Certification
- First Aid Training
- Team Player
- Law Enforcement Collaboration
Certification
- CDL A
- Security Class D & G
- Twic Card
- CWP
- Bomb threats
- CPR
- AED
- Hazmat Endorsement
- Tanker Endorsement
- Triple and doubles Endorsement.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Truck Driver
Prime inc.
03.2021 - 09.2023
Unarmed and Armed Security
Allied Universal Security Services
05.2018 - 01.2021
Security Specialist, Front Door, Assistant Manager, General Manager
PLAYPEN/VIXENS GENTLEMENS CLUB
08.2012 - 01.2021
Security Specialist, Front Door
WHISKEY NORTH
01.2011 - 01.2012
High End Security Specialist, Front Door
HOTEL EMPIRE
01.2010 - 01.2011
High End Security Specialist, Front Door, Head of Security
HOTEL GANSEVOORT
01.2007 - 01.2010