Anthony Scerati
Mount Laurel
Summary
Dedicated professional with a strong background in customer service. Known for exceptional communication and problem-solving skills. Committed to delivering high-quality support in fast-paced environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Photo Finish Timer
Caesars Entertainment
Chester, PA
04.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Customer Service / Kitchen Staff
Laurel Creek Country Club
Mount Laurel, NJ
06.2015 - Current
- Operated kitchen equipment efficiently, maintaining cleanliness and safety protocols.
- Collaborated with team members to streamline workflow during high-volume service periods.
- Coordinated with front-of-house staff to optimize timing of meal service delivery.
- Implemented improved cleaning procedures, enhancing overall kitchen hygiene standards.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Maintained high personal grooming standards and uniform presentation.
Classroom / School Bus Aide
Mount Laurel Township School District
Mount Laurel, NJ
06.2015 - Current
- Assisted students with boarding and disembarking safely.
- Monitored student behavior to ensure compliance with safety regulations.
- Supported bus drivers by maintaining a calm and organized environment.
- Coordinated with school staff to address student needs promptly.
- Provided first aid assistance as needed during transportation.
- Trained new aides on safety procedures and best practices.
- Implemented strategies to improve student engagement during rides.
- Collaborated with parents and caregivers to enhance communication regarding transportation issues.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Documented disciplinary and behavioral incidents in tailored reports.
- Built and maintained positive relationships with teachers, students and parents.
- Supported bus driver in managing emergency situations, effectively implementing safety protocols.
- Collaborated with school staff to identify and address individual student requirements for optimal support.
- Assisted students with special needs, ensuring their comfort and well-being during transportation.
- Continuously monitored student behavior on the bus to identify potential safety hazards, taking preventative actions as necessary.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
- Taught and modeled safe bus riding practices to students.
Education
Bachelor of Arts - Business
University of Pikeville
Pikeville, KY05.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
Timeline
Photo Finish Timer
Caesars Entertainment
04.2019 - Current
Customer Service / Kitchen Staff
Laurel Creek Country Club
06.2015 - Current
Classroom / School Bus Aide
Mount Laurel Township School District
06.2015 - Current
Bachelor of Arts - Business
University of Pikeville