Enthusiastic, hard working individual excited to begin a new challenge with a successful team. Seeking to dedicate current knowledge and abilities to a new role within an expanding operation while also eager to learn new skills in a new environment. Skilled in planning and implementing strategies to help reach goals. Capable of working well with individuals and teams as evidenced by a long history of owning a gym and coaching in the fitness industry. Physically capable of manual labor including lifting heavy materials.
Overview
16
16
years of professional experience
Work History
Inside Sales Representative
Portersville PRD
New Castle, Pennsylvania
06.2022 - Current
Developed strong customer relationships through regular follow-up communications.
Managed customer inquiries using CRM software to streamline communication processes.
Assisted in resolving client issues by providing timely solutions and support.
Maintained accurate records of sales activities and customer interactions consistently.
Provided customers with product information, pricing and availability.
Followed up on pending orders and inquiries in a timely manner.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Maintained detailed records of customer interactions, orders and account status updates.
Worked in conjunction with outside sales representative to maintain and grow product sales.
Cross-sold additional products or services based on customer needs.
Liaised between outside sales representatives and accounts to optimize customer service.
Founder/Operator/Head Trainer
Adelphos Athletics
315 Green Ridge Drive, New Castle, PA
04.2014 - Current
Became an integral member of the coaching staff and followed a consistent methodology
Upheld compliance with values and requirements of CrossFit when instructing individual members and group classes
Completed educational courses to further knowledge of the field and kept body in peak condition
Adjusted exercises to member skill and fitness level
Responded to problems in a timely manner and resolved to full satisfaction
Explained ways to measure exercise intensity for the best results
Encouraged and motivated members to attend group fitness classes
Led clients and groups of all ages through personal workouts and skill development training
Carefully evaluated member needs and assisted them in achieving personal fitness goals
Taught clients how to modify exercises appropriately to avoid injury
Cleaned and organized studio after each group fitness class
Recorded training sessions and maintained package rates for each client
Shipping and Receiving Coordinator
Portersville PRD
New Castle, PA
07.2021 - 06.2022
Coordinated inbound and outbound shipments to ensure timely delivery.
Implemented efficient receiving procedures for incoming merchandise.
Oversaw documentation for shipping and receiving processes.
Tracked shipment progress and informed customers about product availability status.
Assisted with loading and unloading trucks using forklifts or pallet jacks as needed.
Received customer orders, prepared packing lists, and shipped items accordingly.
Managed daily operations related to freight, including scheduling pickups and deliveries.
Ensured that all necessary paperwork is completed accurately prior to shipment release.
Prepared bills of lading, invoices, and other shipping documents.
Warehouse Specialist
Hovis Auto & Truck Supply
Mercer, PA
09.2020 - 07.2021
Pick and organize parts that will be going out to local store locations or straight to the customer
Receive and stock shelves with new and incoming parts so future orders have correct items
Review inventory so our inventory in our computer system matches the inventory on our shelves
Warehouse Specialist I
Iron Mountain
06.2015 - 09.2019
Tagged, organized and stored physical files
PC proficient
Dedicated team player
Fast learner
Client-focused
Results-oriented
Communications
Relationship development
Problem resolution
Streamlined operations by organizing files and documents to implement improved workflow and organization
Retrieved, sorted, copied, and filed all documents and paperwork
Imaging Specialist I
Iron Mountain
Boyers, PA
05.2010 - 06.2015
Utilized an array of imaging products and systems, which included tape drives, CDs and other forms of archival media
Handled the receiving, organization and prioritization of various corporate documents in preparation for scanning
Checked images to ensure that scanning quality was suitable and complied with the company's policies
Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel
Corresponded with customers via phone and email to direct customers to specific staff, answer general questions and provide excellent customer service through problem-solving
Operated Reader/Printer Film Scanner
Operated Microfilm/Microfiche Scanner
Operated Large Format Drawing Scanner
Operated IBML High Speed Scanner
Processed Image on Demand Requests from Clients
File Clerk
Manpower Corporation
Boyers, PA
12.2009 - 05.2010
Prepared Documents for Imaging
Scanned Paper Documents
Retrieved Documents from Vault Storage to be Imaged
Operated Reader/Printer Scanner
Operated Microfilm/Microfiche Scanner
Operated Large Format Drawing Scanner
Processed Image on Demand Requests from Clients
Supervised 15 Temporary Staff Employees during a large project
Education
Associates -
Butler County Community College
Butler, PA
09-2009
Skills
Quality records assessment
Digitization
Resolving errors
Tracking documents and document organization
Records management systems
Tech-savvy
Flexible Problem solving
CRM software proficiency
Order management
Documentation and reporting
Time management
Warehouse experience
Inventory management
Shipping documentation
Forklift operation
Order processing
Invoice processing
Logistics coordination
Freight scheduling
Product knowledge
Receiving processes
CrossFit, gymnastics, and sports coaching
Personal and Group Training
References
Steve Lubinski, retired Lab Services Manager at EQS, 724-674-3784
Jeff Nail, VP of Environmental & Safety at Aspire of WNY, 724-614-2257
Dan Conn, Outside Sales Associate at Portersville PRD, 412-328-9938