Anthony Silva
Santa Clara,CA
Summary
Detail-oriented Data Center Technician with hands-on experience in installation, maintenance, and troubleshooting of critical infrastructure within data center environments. Skilled in racking and stacking servers, cable management, hardware diagnostics, and supporting network and power systems. Proven ability to follow detailed procedures, maintain accurate documentation, and ensure high standards of safety and uptime. Seeking to leverage practical field experience and technical expertise in a Data Center Lab Technician role to support testing, validation, and operational efficiency.
Overview
8
8
years of professional experience
Work History
Data Center RunOps Technician
EOS IT Solutions
Santa Clara, CA
06.2024 - Current
- Collaborated with cross-functional teams to ensure support
- Racking/Stacking of network gear, Patching Copper and Fiber uplinks. Installing, terminating, testing, labeling, troubleshooting Copper.
- Stage and install racks as well as drill floor tiles for installation.
- Laptop skills to complete tasks, portmaps, labels, communicate effectively.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Identified and reported problem devices and replaced defective parts.
- Conducted routine maintenance and troubleshooting for hardware and software issues.
Tech/Installer
Direct Line Global
Santa Clara, CA
06.2022 - 06.2024
- racking/stacking of network gear, PDUs, patching copper and fiber uplinks. Installing, terminating, testing, labeling, and troubleshooting all copper
- Stage, and install racks as well as drill floor tiles for installation. Ground network cabinets, Laptop skills to complete tasks, port maps, labels.
- Cable management and dressing, running Copper and fiber through the ladder rack to the designated device and port.
Jiffy Lube
Shell Oil Company-Shell Health Services
06.2021 - 06.2023
- Changed oil and filters in customer vehicles as well as maintaining a safe workplace.
- Kept shop areas neat, clean and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with manager to solve problems and handle customer concerns.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Chipotle
Steve Ells
06.2019 - 01.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
California's Great America
Cedar Fair
07.2018 - 11.2018
- Handled customer related issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Responded to customer requests for products, services and company information.
Education
High School Diploma -
New Valley High School
Santa Clara, CA06-2021
Skills
- Communication
- Problem Solving
- Critical Thinking
- Clear understanding of milestones and deadlines
- Understanding and adhering to local building/industry codes
- Written/Verbal communication
- Troubleshooting
Timeline
Data Center RunOps Technician
EOS IT Solutions
06.2024 - Current
Tech/Installer
Direct Line Global
06.2022 - 06.2024
Jiffy Lube
Shell Oil Company-Shell Health Services
06.2021 - 06.2023
Chipotle
Steve Ells
06.2019 - 01.2020
California's Great America
Cedar Fair
07.2018 - 11.2018
High School Diploma -
New Valley High School