Dedicated professional with strong skills in CRM systems and digital recordkeeping. Proven ability to manage high-volume customer inquiries while maintaining data accuracy and confidentiality.
Overview
8
8
years of professional experience
Work History
Business Development Representative
Hendrick Honda
Charlotte , NC
07.2023 - Current
Respond to high-volume customer inquiries via phone, email, and in-person, providing accurate and timely information.
• Maintain and update digital customer records, ensuring data accuracy and completeness.
• Process documentation requests and follow-up communications in compliance with company procedures.
• Handle sensitive customer information with confidentiality and professionalism.
• Track interactions and maintain detailed logs of communications and outcomes.
Automotive Detailer
All Pro Reconditioning
Charlotte, NC
07.2020 - 07.2023
Maintained organized records of services, inventory, and workflow documentation.
• Assisted in retrieving and documenting information for operational needs.
• Ensured accuracy in logs and reports used for tracking services and materials.
• Supported team operations by organizing files and maintaining efficient documentation systems.
Installer
Charlotte Business Interiors
Charlotte, NC
06.2018 - 07.2020
Organized and maintained project documentation, ensuring accuracy and accessibility.
• Updated records and files to support project tracking and compliance with specifications.
• Assisted with reviewing documentation to ensure completeness and accuracy.
• Coordinated with team members to ensure proper documentation flow and recordkeeping.