Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Police Sergeant
UMass Memorial Medical Center
10.2022 - Current
Served as mentor and role model to junior officers.
Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
Union President
UMMPSU
03.2020 - 10.2022
Resolved grievances efficiently through mediation, arbitration, or other conflict resolution methods as needed.
Advocated for worker rights, leading to theimplementation of fair labor practices within the organization.
Presided over union meetings and promoted agendas with transparent information for union workers.
Fostered open lines of communication between management and union members, promoting greater understanding and cooperation between both parties.
Police Officer
UMass Memorial Medical Center
12.2017 - 10.2022
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Secured crime scenes, gathered evidence, and questioned witnesses.
Testified effectively in court, contributing to successful prosecutions of offenders.
Gathered necessary information for court appearances and testified as witness under oath in court.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Per Deim Police Officer
UMass Memorial Medical Center
07.2017 - 12.2018
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens
Public Safety Officer
UMass Memorial Healthalliance
12.2016 - 08.2017
Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
Talked regularly with citizens to establish rapport and become familiar presence in area.
POLICE DISPATCHER
UMass Memorial Medical Center
08.2014 - 07.2017
Monitored 911 emergency and non-emergency phone lines dispatching police both within the hospital and surrounding off-site properties
Provided guidance and direction to appropriate personnel to respond
Managed the police scanner to advice personnel of emergency conditions and provided information as requested
Tracks all dispatch logs and reviews for completeness, accuracy, and punctuality
Partnered with hospital personnel, police, and peers to ensure collaboration and teamwork.
Clerk Intern
Registry Of Motor Vehicles
06.2012 - 08.2014
Utilized various software applications proficiently such as Microsoft Office Suite throughout internship tenure.
Contributed to a positive work environment by maintaining a professional demeanor and providing excellent customer service.
Managed incoming calls and emails promptly, directing inquiries to the appropriate personnel.
Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor of Science - Criminal Justice
Worcester State University
Worcester, MA
05.2016
16th CMCPA Reserve/Intermittent Police Academy
Boylston, MA
03.2017
Skills
Conflict de-escalation
Team Management
Workload balancing
Patrol Supervision
Policy Enforcement
Police reports
Computer-Aided Dispatch
Nonlethal force apprehension
Emergency Response
Community policing
Courtroom Testimony
Report Preparation
Certification
Sexual Assault Investigator, 11/01/21
Buccal DNA Collection Training, 11/01/21
Taser End-user Certification, 09/01/20
OCAT/BATON Certification, 10/01/20
Massachusetts Class A: Larger Capacity Firearms License (LTC)
Patient Care Associate 2 (Emergency Room) at UMass Memorial Medical Center - Memorial CampusPatient Care Associate 2 (Emergency Room) at UMass Memorial Medical Center - Memorial Campus