Anthony Slagter
IT Professional
Des Moines,IA
Summary
Proficient desktop support technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong IT background.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
End User Services Technician
Common Spirit Health
Des Moines, Iowa
08.2015 - Current
I am responsible for various clinics and offices within the MercyOne network dealing with hardware and software installation and troubleshooting averaging about 10 tickets completed a day. I have experience with many programs including Active Directory, Microsoft Office, Bomgar, and many more. I also deal with hardware issues ranging from not being able to connect to internet to reimaging and replacing machines.
Installer Tech
Mediacom
Des Moines, Iowa
08.2006 - 07.2012
I installed and repaired cable/internet/telephony systems in residential properties.
Education
Information Technology
Kaplan University
Urbandale Iowa 01.2014 - 07.2016
Skills
Microsoft Office
Bomgar
Windows 10
Windows 7
Windows 11
Remote Desktop
Printer insallation
Service Now
Certification
Comptia A+
Timeline
End User Services Technician
Common Spirit Health
08.2015 - Current
Comptia A+
01-2015
Information Technology
Kaplan University
01.2014 - 07.2016
Installer Tech
Mediacom
08.2006 - 07.2012