Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anthony Slagter

IT Professional
Des Moines,IA

Summary

Proficient desktop support technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong IT background.

Overview

12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

End User Services Technician

Common Spirit Health
Des Moines, Iowa
08.2015 - Current

I am responsible for various clinics and offices within the MercyOne network dealing with hardware and software installation and troubleshooting averaging about 10 tickets completed a day. I have experience with many programs including Active Directory, Microsoft Office, Bomgar, and many more. I also deal with hardware issues ranging from not being able to connect to internet to reimaging and replacing machines.

Installer Tech

Mediacom
Des Moines, Iowa
08.2006 - 07.2012

I installed and repaired cable/internet/telephony systems in residential properties.

Education

Information Technology

Kaplan University
Urbandale Iowa
01.2014 - 07.2016

Skills

Microsoft Office

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Certification

Comptia A+

Timeline

End User Services Technician

Common Spirit Health
08.2015 - Current

Comptia A+

01-2015

Information Technology

Kaplan University
01.2014 - 07.2016

Installer Tech

Mediacom
08.2006 - 07.2012

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Anthony SlagterIT Professional