Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anthony Sorce

Anthony Sorce

Laboratory Technician
Chicago,IL

Summary

Laboratory professional with over a year of experience in low-voltage wiring, safety science testing, and standardization, along with 2+ years of IT Help Desk/Camera and Access System maintenance experience and 5+ years of technology sales, seeking to provide technological skills and grow within a company. Areas of specialization include customer service, information technology, end-user support, PC hardware troubleshooting, low-voltage wiring, mechanical expertise, wiring and cabling, troubleshooting, simple networking solutions, and an interest in large-scale networking and computing.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Laboratory Technician

Controls Lab • UL Solutions
05.2022 - Current
  • Effectively performed safety science tests utilizing low-voltage electricity to ensure safety and compliance of control boards
  • Collaborated with team members and engineers on large-scale projects, while maintaining strict adherence to schedules and delivering high-quality results within designated timelines
  • Demonstrated ability to handle multiple projects simultaneously, while ensuring accurate data entry and detailed documentation of all test results
  • Conducted intricate test configurations utilizing a multitude of testing equipment and extensive wiring.

Camera and Access Technician/IT Support

Detection Systems
01.2020 - 04.2022
  • Perform maintenance on card access systems such as WinPak, Entre, and Virtual Keypad
  • Responsible for maintaining camera systems, which involved performing updates, cleaning and servicing equipment, troubleshooting and diagnosing faulty equipment, and replacing faulty equipment
  • Manage customer's camera networks by setting static IPs, setting up IP cameras, replacing faulty Cat5/Cat6 wiring, and replacing faulty Coaxial wiring
  • Work with systems from industry-leading manufacturers such as Honeywell, Milestone, OpenEye, and Samsung (with certifications earned through online courses)
  • Troubleshoot large and small scale issues when dealing with camera and network equipment and implement resolutions in a timely manner
  • Demonstrate software and app-based programs with clients
  • Communicate technical terms and issues clearly
  • Use power tools, lifts, and bucket trucks to work at heights exceeding 40 feet and handle equipment in excess of 50 pounds.

Mobile Phone Expert/Verizon Expert

Best Buy
02.2014 - 11.2019
  • Activate and set up new mobile devices
  • Explain basic technological skills in a clear and concise manner
  • Troubleshoot mobile phone issues (including software updates, virus removal, hardware issues, etc.)
  • Demonstrate key features of new tech and how it applies to customer's lifestyle
  • Maintain excellent customer service standards
  • Handle mobile phone contracts and sensitive information
  • Keep up to date with new advances within the field including but not limited to mobile phones, networking equipment, camera equipment, computers, etc
  • Work as a team to achieve overall sales goals and improve productivity

Environmental Test Engineer

Mostardi Platt
12.2007 - 12.2013
  • Performed Environmental air emissions tests in compliance with EPA regulations
  • Computed complex mathematical equations and input resulting data into spreadsheets
  • Organized equipment as efficiently as possible to maintain productivity

Education

Associate of Applied Science - Computer Science

Harold Washington College
05.2019

Skills

  • IT Support
  • Computer Networking
  • Troubleshooting
  • Low-voltage Wiring
  • Mechanical Skills
  • Camera Systems: Milestone, OpenEye, Honeywell, Samsung
  • Customer Service
  • Microsoft Office
  • Microsoft Active Directory
  • VMWare Workspace One
  • End User Support
  • Laboratory Safety Protocols
  • Documentation and Recordkeeping

Certification

  • Google IT Certification - Coursera - IT Professional Certification - [In Progress]
  • CompTIA A+/CompTIA Network+ Certifications - Coursera - IT Professional Certifications Training - [In Progress]

Timeline

Laboratory Technician

Controls Lab • UL Solutions
05.2022 - Current

Camera and Access Technician/IT Support

Detection Systems
01.2020 - 04.2022

Mobile Phone Expert/Verizon Expert

Best Buy
02.2014 - 11.2019

Environmental Test Engineer

Mostardi Platt
12.2007 - 12.2013

Associate of Applied Science - Computer Science

Harold Washington College

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Anthony SorceLaboratory Technician