Anthony stamm
colorado springs
Summary
Dynamic Assistant Store Manager at Native Roots Dispensary with expertise in compliance and inventory management. Proven track record in enhancing customer satisfaction through effective conflict resolution and staff training. Skilled in cash handling and fostering a motivated team culture, resulting in increased repeat business and improved operational efficiency.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Native Roots Dispensary
08.2018 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Parachute Rigger
U.S. Army Active Duty
01.2008 - 04.2016
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Enhanced unit readiness by conducting thorough training sessions and evaluations.
- Facilitated cross-training allowing unit members to acquire new skills relevant to their respective duties.
- Conducted regular evaluations of soldiers'' performance, identifying areas for improvement and offering constructive feedback to help them reach their potential.
- Packed and rigged parachutes and life rafts.
- Maintained accurate records of all parachute maintenance activities for accountability and quality control purposes.
- Fit and maintained specialized equipment such as anti-exposure and anti-G suits.
- Collaborated with other rigger team members to complete large-scale projects on time and within specifications.
- Ensured parachute safety by meticulously inspecting, repairing, and repacking various types of parachutes.
- Contributed to a positive work environment by maintaining open communication channels and fostering a team-oriented atmosphere.
Education
Associates in Electrical Engineering - Electrical Engineering
DeVry University
Denver, CO01-2018
Bachelors In Network Security And Administration - Network And System Administration
DeVry University
Colorado Springs03-2017
Skills
- Compliance & Regulation: Deep knowledge of state cannabis laws, METRC tracking, and dispensary protocols
- Inventory Management: Proficient in POS systems, seed-to-sale tracking, and product restocking
- Customer Education: Passionate about guiding patients to find the best products for their needs
- Leadership & Training: 4 years of experience training and managing staff to maintain high standards
- Sales & Product Knowledge: Strong understanding of strains, terpenes, cannabinoids, and product types
- Conflict Resolution: Skilled in handling customer concerns and maintaining a positive environment
- Marketing & Promotions: Assisted in store promotions, product launches, and customer engagement strategies
- Cash Handling & Reconciliation: Managed daily sales transactions, balancing registers and ensuring accuracy
- Problem-Solving: Quick thinker in resolving operational challenges and customer concerns
- Team Motivation & Retention: Focused on employee development, fostering a positive work culture
Timeline
Assistant Store Manager
Native Roots Dispensary
08.2018 - Current
Parachute Rigger
U.S. Army Active Duty
01.2008 - 04.2016
Associates in Electrical Engineering - Electrical Engineering
DeVry University
Bachelors In Network Security And Administration - Network And System Administration
DeVry University
Similar Profiles
Rashad TrentRashad Trent
Security Officer at Native Land DispensarySecurity Officer at Native Land Dispensary
Sonja Erika StittSonja Erika Stitt
Harvest Technician at Native RootsHarvest Technician at Native Roots
Ebony TidwellEbony Tidwell
Cultivation/Cure Team Associate at Native RootsCultivation/Cure Team Associate at Native Roots
Carina MerkoCarina Merko
Contracting Officer at USAFContracting Officer at USAF
Brandon EnglishBrandon English
Combat Medic (68W)/Evacuation Platoon Team Leader at United States ArmyCombat Medic (68W)/Evacuation Platoon Team Leader at United States Army