Anthony Stapleton
Richardson,TX
Summary
Driven Project Coordinator with 7 years of experience in the customer service industry. A proven track record at Cred Contracting, enhancing team productivity and client satisfaction through effective project coordination and communication. Excelled in problem-solving and time management, significantly improving project delivery outcomes. Skilled in Microsoft Excel and fostering collaborative environments, demonstrating a flexible and results-focused approach.
Overview
4
4
years of professional experience
Work History
Project Coordinator
Cred Contracting
05.2021 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Kept corporate and client information confidential, adhering to data safety measures.
- Assist call team with high volume of inbound and outbound calls ranging from 40-80 calls.
Activity Facilitator
Kidzania
12.2019 - 11.2020
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Education
No Degree - Law (Pre-Law)
Collin County Community College District
Plano, TXHigh School Diploma -
Independence High School
Frisco, TX06.2020
Skills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Documentation Management
- Critical Thinking
- Flexible and Adaptable
- Microsoft Excel
- Microsoft Office
Timeline
Project Coordinator
Cred Contracting
05.2021 - Current
Activity Facilitator
Kidzania
12.2019 - 11.2020
No Degree - Law (Pre-Law)
Collin County Community College District
High School Diploma -
Independence High School