Anthony Stephenson
Paso Robles,CA
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Charismatic and energetic host with experience in high-end hospitality environments. Strong background managing reservations, coordinating events, and providing exceptional guest service. Demonstrated ability to create welcoming atmospheres and exceed customer expectations. Positively contributed to team goals by improving efficiency and elevating overall guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host/Busser
Allegretto Vineyard Resort
Paso Robles, CA
06.2022 - Current
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Managed incoming calls during busy shifts.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Education
High School Diploma -
Ocean Grove Charter
San Jose, CA06-2021
Skills
- Menu management
- Telephone reception
- Dining room management
- Reservation coordination
- Team collaboration
- Group reservations management
- Guest relations
- Customer service
- Professional appearance
- Exceptional communication
Certification
- Life Health and accident insurance license.
Timeline
Host/Busser
Allegretto Vineyard Resort
06.2022 - Current
- Life Health and accident insurance license.
High School Diploma -
Ocean Grove Charter
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