Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Race and Sportsbook Cashier
Boulder Station Hotel Casino
Las Vegas, NV
04.2024 - Current
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Worked closely with shift manager to solve problems and handle customer concerns.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Security Officer
Golden Entertainment
Pahrump, NV
10.2021 - 04.2024
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Race & Sportsbook Writer
Sunset Station Hotel & Casino
Henderson, NV
09.2001 - 10.2021
Customer service, money handling, computer input.
Overnight Stocker
Walmart
Las Vegas, NV
03.2006 - 09.2007
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Removed all boxes and related trash from sales floor and processed through compactors.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Stocker
Pavilion's Supermarket
Arcadia, CA
06.1987 - 09.2001
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.