Anthony Tam
Brooklyn
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Manager
Baya Bar
04.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Improved marketing to attract new customers and promote business.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Manager
Tsaocaa
07.2018 - 04.2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Barista
Paris Baguette
06.2016 - 07.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Associate of Science - Business Administration
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2021
Skills
- Financial Management
- Business Development
- Customer Service
- Digital Design
- Logo Design
- Adobe Photoshop
Timeline
Manager
Baya Bar
04.2021 - Current
Manager
Tsaocaa
07.2018 - 04.2020
Barista
Paris Baguette
06.2016 - 07.2019
Associate of Science - Business Administration
Kingsborough Community College of The City University of New York