Anthony Thomas
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Lead
Service Restoration
10.2023 - 05.2025
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Gathered and emptied trash.
- Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
- Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
Commercial Fishing Vessel Deckhand
F/v El Caporal
05.2023 - 10.2023
- Displayed strong interpersonal skills by communicating effectively with captains, supervisors, and crew members to address concerns and coordinate activities on deck.
- Contributed to sustainable fishing practices by adhering to regulations and guidelines for catch quotas.
- Demonstrated flexibility in adapting to changing weather conditions or schedules while maintaining focus on assigned tasks at hand.
- Developed a keen sense of situational awareness that aided in identifying potential risks or obstacles during daily operations.
- Helped preserve the quality of caught fish through proper handling techniques during storage and transport processes.
- Consulted maps, weather reports or navigation equipment to determine and direct ship movements.
USDA Slaughterman
USDA Beef Packing Plant
10.2022 - 04.2023
- Collaborated with fellow Slaughtermen to develop best practices for efficient and ethical processing of animals for consumption.
- Slaughtered animals in accordance with religious laws and verified carcasses met specified religious standards.
- Severed jugular veins to drain blood and facilitate slaughtering.
- Eviscerated and trimmed carcasses of slaughtered animals.
- Shaved or singed and defeathered carcasses to prepare for further processing or packaging.
- Trimmed head meat and severed and removed parts of animals' heads or skulls.
Server
Buffalo Wild Wings
11.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Commercial Fisherman Deckhand
F/v El Caporal
06.2022 - 09.2022
- Demonstrated adaptability during unexpected changes in workload or weather conditions, swiftly adjusting priorities while maintaining focus on safety.
- Operated machinery to hoist captured fish onto boats.
- Leveraged nets of various sizes, fishing lines and traps to catch fish.
- Utilized navigation expertise and tools to set courses and determine ship position throughout travel.
Food Runner
Omni Hotels & Resorts
12.2021 - 04.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Lead Busser
Twin Peaks
12.2020 - 10.2021
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Streamlined communication between kitchen staff and servers, minimizing errors and enhancing overall service efficiency.
Landscape Worker
Autumn Run Apartments
10.2019 - 01.2020
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
Restaurant Manager
Diamond Dawgs
05.2019 - 08.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Baker
Insomnia Cookies
05.2019 - 09.2019
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
Highschool
Norman Highschool
Norman, OK05-2018
Skills
- Equipment maintenance
- Product knowledge
- Detail- oriented
- Structural drying techniques
- Water damage assessment
- Knot tying expertise
- Fish identification
- Hydraulic equipment operation
- Physical stamina and strength
- Continuous improvement mindset
- Customer service
- Decision-making
Certification
- IICRC WRT, FSRT,TCST - 7/24-7/25
- Reets drying academy WRT, WDRT
Languages
English
Native or Bilingual
Spanish
Limited Working
ASL
Elementary
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Music
Timeline
Crew Lead
Service Restoration
10.2023 - 05.2025
Commercial Fishing Vessel Deckhand
F/v El Caporal
05.2023 - 10.2023
Server
Buffalo Wild Wings
11.2022 - 04.2023
USDA Slaughterman
USDA Beef Packing Plant
10.2022 - 04.2023
Commercial Fisherman Deckhand
F/v El Caporal
06.2022 - 09.2022
Food Runner
Omni Hotels & Resorts
12.2021 - 04.2022
Lead Busser
Twin Peaks
12.2020 - 10.2021
Landscape Worker
Autumn Run Apartments
10.2019 - 01.2020
Restaurant Manager
Diamond Dawgs
05.2019 - 08.2019
Baker
Insomnia Cookies
05.2019 - 09.2019
Highschool
Norman Highschool
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